Subject: RE: 29063103356620230403 -SRD
From: Abdul Hameed Rasheed <[email-masked]>
To: crys_hb <[email-masked]>, homebox alwahdama <[email-masked]>, homebox alwahdasm <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>, HBUAE DELIVERY <[email-masked]>, HB Warehouse <[email-masked]>
Date: Fri, 7 Apr 2023 13:30:24 +0000

Dear Ayat Alkhaldi

Investigated with Driver for the case and driver told customer before 6pm will attend this delivery but customer asked before 6pm. since they have other deliveries and called store in charge and based on them item handed over to concern showroom.

Thanks & Regards
Abdul Hameed.R
Landline -04821 5931
Mob +971 50 614 2204

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Thursday, April 6, 2023 9:27 AM
To: HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; [email-masked]
Subject: RE: 29063103356620230403 -SRD

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Dear Team,

Customer order was not delivered yesterday,

the driver called 2:15PM, and told customer that he will deliver after 6PM, though customer deliovery is before 6PM.

Kindly check call customer back Urgently, as per customer request.

Order NO. 29063103356620230403

Best Regards,
Ayat Alkhaldi

________________________________________
From: crys_hb
Sent: Wednesday, April 05, 2023 1:25 PM
To: [email-masked]; [email-masked]
Cc: crys_hb; [email-masked]; [email-masked]
Subject: 29063103356620230403 -SRD

dear team,

kindly call the cx and confirm when you will deliver cx was annoyed because the driver called him and complained to him only about the delivery and the people.

regards,
shahed khalaf
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