Subject: RE: 8th Apr delivery confirm with cx
From: Roaa Alismaeil <[email-masked]>
To: ImranKhan <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 7 Apr 2023 07:42:50 +0000

Dear [email-masked]<mailto:[email-masked]>

9423381943  -  cx was informed - and he accept it

9422615403 - cx was informed - and he accept it

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: ImranKhan [mailto:[email-masked]]
Sent: Friday, April 7, 2023 10:35 AM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: 8th Apr delivery confirm with cx

Dear Team,

Please check the below CRM & do the needful.

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4789233

4/7/2023 11:33:00 AM

9423381943

Etaf Suliman

527611641

Enquiry

Fresh Delivery

Others

Closed

Imran Khan

UAE

Cambridge 6-Seater Dining Table - Grey as per the order there is only table, kindly confirm with cx whether they are expecting chair along with table, if cx want chair along with table ask them to cancel this invoice and rebill new order.

-

-

-

136213

07-Apr-2023

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4789237

4/7/2023 11:34:01 AM

9422615403

Sara

585528200

Enquiry

Fresh Delivery

Others

Closed

Imran Khan

UAE

Cambridge 4-Seater Dining Table - Multicolour as per the order there is only table, kindly confirm with cx whether they are expecting chair along with table, if cx want chair along with table ask them to cancel this invoice and rebill new order.

-

-

-

136213

07-Apr-2023

Thanks& Regards
Imran khan

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