Subject: Note Added - [#5967964] WWD Partial Delivery - 29062201685320230325
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 15:57:00 +0000 (UTC)

Hi ,    Homebox zccsm added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5967964    Subject:  WWD Partial Delivery - 29062201685320230325   Requester: علياء سيف    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear Ashok,</div>
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<div class="MsoNormal">We have re billed on given item code <span style="font-size:10.0pt;color:black;mso-fareast-language:#4C09">
164921288, below is delivery details,</span>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>10-Apr-2023</span>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Jeetu</div>
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<div class="MsoNormal">0524009561</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ashok Kumar Duraisamy &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, April 3, 2023 2:19 PM<br>
<b>To:</b> Abdul Hameed Rasheed &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Homebox zccsm &lt;[email-masked]&gt;; Homebox zccma &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;;
 HB Warehouse &lt;[email-masked]&gt;; Lijo Joseph &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; HBUAE DELIVERY &lt;[email-masked]&gt;; Tamal Guha &lt;[email-masked]&gt;; Shiraj Qureshi &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5967964] - WWD Partial Delivery - 29062201685320230325</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Dear
<a id="OWAAME9316D6E7E924A558B4B21FE31AE5B7B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Segoe UI",sans-serif;text-decoration:none'>@Lijo</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Inform the Store team to bill in the below new Code.</span></div>
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<span style="font-size:10.0pt;color:black;mso-fareast-language:#4C09">164921288</span><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>Ashok.D</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif'>+971 58 948 1505</span></div>
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<b>From:</b> Abdul Hameed Rasheed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 3, 2023 1:44 PM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox zccsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox zccma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Lijo Joseph &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashok Kumar Duraisamy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; HBUAE DELIVERY &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tamal Guha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shiraj Qureshi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5967964] - WWD Partial Delivery - 29062201685320230325</div>
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<div class="MsoNormal"><span lang="en-AE">Dear Ullas / Lijo </span></div>
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<div class="MsoNormal"><span lang="en-AE">We are in Out of stock in warehouse. </span></div>
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<div class="MsoNormal"><span lang="en-AE">Dear Ashok / Murtaza</span></div>
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<div class="MsoNormal"><span lang="en-AE">Kindly check with mattress buyer and arrange further to deliver.
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<span lang="en-AE"><img width="1045" height="372" style="width:10.8854in;height:3.875in" id="Picture_x0020_26" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjU0OTg5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BCWWFkAwz_7YOkggtxgsQDkZ-xMZARlq23OURSx4Irs" data-id="2044016549896"></span><span lang="en-AE"></span>
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<div class="MsoNormal">Thanks &amp; Regards</div>
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<div class="MsoNormal">Abdul Hameed.R</div>
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<div class="MsoNormal">Landline -04821 5931</div>
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<div class="MsoNormal">Mob +971 50 614 2204</div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, April 2, 2023 2:42 PM<br>
<b>To:</b> Homebox zccsm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox zccma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 HBUAE DELIVERY &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Lijo Joseph &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5967964] - WWD Partial Delivery - 29062201685320230325</div>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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<strong><span style="font-family:-apple-system">WWD Partial Delivery</span></strong><b><br>
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<strong><span style="font-family:-apple-system">Order Number: 29062201685320230325</span></strong><br>
<strong><span style="font-family:-apple-system">CRM:</span></strong></b> <strong>
<span style="font-family:-apple-system">4765161</span></strong><b><br>
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Issue Description: CX complained that the "kids foam mattress" had not been delivered. As per the CRM report, no stock order was created for this item. Kindly check and advise further.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks &amp; Regards, <br>
Jok Kuol,</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Sun, 2 Apr at 9:04 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
<strong><span style="font-family:-apple-system">WWD Partial Delivery</span></strong><b><br>
<br>
<strong><span style="font-family:-apple-system">Order Number: 29062201685320230325</span></strong><br>
<strong><span style="font-family:-apple-system">CRM:</span></strong></b> <strong>
<span style="font-family:-apple-system">4765161</span></strong><b><br>
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Issue Description: CX complained that the "kids foam mattress" had not been delivered. As per the CRM report, no stock order was created for this item. Kindly check and advise further.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Thanks &amp; Regards, <br>
Jinana</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Sun, 2 Apr at 8:39 AM
<span class="separator">, علياء سيف &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Hi</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1048" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
 I am Hannah, your support Bot.</span>
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<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">،
 أنا هانا، بوت الدعم الخاص بك</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1047" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Type 1 for English</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1046" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">2</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1045" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="font-size:10.0pt;color:#3F3F46"> يرجى إدخال اسمك</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1044" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Alia Saif</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1043" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"><br>
كيف يمكنني مساعدتك به اليوم<br>
<br>
1 - للمساعدة في انشاء طلب جديد<br>
2 - العروض والخصومات<br>
3 - للتحقق من حالة الطلب او التسليم<br>
4 - للاسئلة حول الارجاع او استرداد المبلغ<br>
5 - للشكاوي<br>
6 - لمعرفة مواقع المتاجر <br>
<br>
الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد "/0</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">5</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:19 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1041" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يؤسفني لسماع أنك تواجه المشاكل ترغب في تقديم شكوى بشأنها.
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1040" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">الرجاء إدخال عنوان بريد إلكتروني يمكننا من خلاله الاتصال بك</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1038" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"""<br>
لمساعدتنا في فهم المشكلة يرجى الرد بالرقم الذي يتوافق بشكل أفضل مع طبيعة شكواك<br>
<br>
1. للمشكلة في المنتج أو جودة المنتج<br>
<br>
2. للشكاوى عن عملية التوصيل<br>
<br>
3. للشكاوى حول الإرجاع أو الاسترداد<br>
<br>
4. للشكاوى حول التجربة في المتجر<br>
<br>
5. للشكوى حول موضوع آخر<br>
<br>
<br>
يرجى الرد فقط باستخدام الرقم الذي يتوافق بشكل أفضل مع طبيعة استفسارك.<br>
<br>
<br>
على سبيل المثال ، إذا كنت ترغب في تقديم شكوى عن التوصيل ، فيرجى الرد على "2" فقط."""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">5</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1036" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يرجى وصف المشكلة التي تعانيها في رسالة واحدة .</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تم تسليم سرير الأطفال عدد ٢ من بدون مرتب لماذا وقد تم دفع المبلغ وتم توصيل الطلب ناقص لماذا</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1034" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">إذا كنت ترغب في إضافة أي معلومات أخرى بخصوص شكواك ، يرجى الإضافة هنا.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لا</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1032" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:20 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
</div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:21 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1030" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">شكرًا لك ، سأقوم بتحويل كل هذه المعلومات إلى الوكيل لفريق الدعم لمساعدتك.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:21 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1029" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">""معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات.<br>
<br>
يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى تعطيل عملية المعالجة التلقائية لطلبك.<br>
<br>
يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن.<br>
<br>
شكرا لك على صبرك.""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:21 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">jinana</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا عميلنا العزيز , معك جنانة من شركة هوم بوكس , يرجى الانتظار بعض الوقت للتحقق من الأمر</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:22 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">jinana</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">عزيزي العميل , يرجى العلم بأنه سيتم رفع شكوى الى الفريق المعني من أجل حل هذه المشكلة , يرجى الصبر معنا وسيتم اعلامكم بالحل في أقرب وقت ممكن</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:38 AM, 02nd Apr</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">jinana</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">!شكرا لاختياركم هوم بوكس , ان كان لديكم اي استفسار اخر لا تتردد في الرجوع إلينا ,نتمنى لكم يوم سعيد</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:38 AM, 02nd Apr</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">alia saif</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرا جزيلا</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:38 AM, 02nd Apr</span></div>
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<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/727488815705538" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
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</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span lang="en-AE" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5967964:1125156</span><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
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</div>
</div>

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