Subject: RE: Incomplete / Wrong address # 29020201763620230327
From: Mansoorullah Enayathullah <[email-masked]>
To: Roaa Alismaeil <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Luma Alzubaidi <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 3 Apr 2023 16:17:33 +0000

Hi @Roaa Alismaeil<mailto:[email-masked]>

Informed to deliver but team now working in another cx place once completed will deliver but it will delay.

Regards,
Mansoor

From: Roaa Alismaeil <[email-masked]>
Sent: Monday, April 3, 2023 7:53 PM
To: Mansoorullah Enayathullah <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; Luma Alzubaidi <[email-masked]>; Sarah Otoum <[email-masked]>; [email-masked]
Subject: RE: Incomplete / Wrong address # 29020201763620230327

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Dear team

Kindly reminder

Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Roaa Alismaeil
Sent: Monday, April 3, 2023 6:49 PM
To: Mansoorullah Enayathullah
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]<mailto:[email-masked]>
Subject: RE: Incomplete / Wrong address # 29020201763620230327

Dear [email-masked]<mailto:[email-masked]>

Cx want update now

Kindly advice

Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Monday, April 3, 2023 6:42 PM
To: HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: Incomplete / Wrong address # 29020201763620230327

Dear team,
Please find the below CRM and do the needful
Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4777025
4/3/2023 7:41:16 PM
29020201763620230327
JAISON K CHACKO
0527488711
CTD Exceptions
Operational - Retail
Incomplete / Wrong address
Closed
Mansoorvllah.E
UAE
Mentioned location ( Al Buteen ) but share location ( Al Furjan, discover gardern) ,kindly check. Team : Taher BSR

-
-
-

247900
03-Apr-2023

Thanks & Regards
Mansoorullah
Associate-COD
T :+971 4821 5800
DWC Warehouse, Building Number : 3
UAE.
www.homeboxstores.com<http://www.homeboxstores.com>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com