Subject: New Reply Received - 9421083178 / Pending HH Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 07:04:08 +0000

Hi Laith Almohamd,  The customer has responded to the ticket.  9421083178 / Pending HH Refund  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="color:#0070C0;mso-fareast-language:EN-US">Hi,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:#0070C0;mso-fareast-language:EN-US">They had collected the Candles as per the instructions they received.  The other item has not been collected yet and this has been a very long time already and I am waiting
 for the refund.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Thank you &amp; best regards,</span></div>
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<b><span lang="EN-US" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F81BD'>Shriya Mishra<br>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 1 April 2023 12:38 pm<br>
<b>To:</b> Mishra, Shriya &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5957741] - 9421083178 / Pending HH Refund</span>
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<span style="color:red">[EXTERNAL] </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Shriya,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused, <br>
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We kindly ask you to confirm if the both items had collected together with the same time &amp; team , then we can assist you better </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are looking to hear you soon </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5957741:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5957741