Subject: New Reply Received - 9423038486 / Delivery Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 21:31:21 +0000

Hi Laith Almohamd,  The customer has responded to the ticket.  9423038486 / Delivery Issue  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Sorry for late reply.</div>
<div dir="auto"><br></div>
<div dir="auto">My neighbour found it outside my villa, took it and kept it for me.</div>
<div dir="auto"><br></div>
<div dir="auto">It was unexpected from home box. To be very unprofessional in doing this. Very disappointed on your service. </div>
<div dir="auto"><br></div>
<div dir="auto">Raj</div>
<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 2 Apr 2023, 19:19 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5956870</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Laith Almohamd : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div>Hi Raj,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br><br>We kindly ask you to confirm if the order has been delivered successfully and the issue is resolved </div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">We are looking to hear you soon </div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956870