Subject: RE: Customer no answer / Sw/off
From: Mansoorullah Enayathullah <[email-masked]>
To: crys_hb <[email-masked]>, Roaa Alismaeil <[email-masked]>, Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Homebox Sharjahma <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 2 Apr 2023 12:42:56 +0000

Hi @crys_hb

Team already left form the location will reschedule next available date.

Regards,
Mansoor

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Sunday, April 2, 2023 4:37 PM
To: Roaa Alismaeil <[email-masked]>; Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Homebox Sharjahma <[email-masked]>; [email-masked]
Subject: RE: Customer no answer / Sw/off

CAUTION: External email sender. Use care when clicking on links or opening attachments!

dear team

the cx is ready

kindly check with her ,she is available every day after 4:00pm

best regards

bushra
________________________________________
From: Roaa Alismaeil
Sent: Sunday, April 02, 2023 12:11 PM
To: Homebox Delivery
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; Homebox Sharjahma; [email-masked]
Subject: RE: Customer no answer / Sw/off

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Sunday, April 2, 2023 12:05 PM
To: HomeBox Customercare UAE; crys_hb; Homebox Sharjahma; [email-masked]
Cc: HBUAE DELIVERY
Subject: Customer no answer / Sw/off

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4771401

4/2/2023 1:04:03 PM

29001003924920210529

KOULD HAMEED 0555568233

0555568233

CTD Exceptions

Other - CTD Exception

Customer no answer / Sw/off

Closed

Nilesh Rathnayaka

UAE

ref crm 4745450 pending delivery cx not answer kindly check

-

-

-

257622

02-Apr-2023

Regards
Redeemer
04821 5925

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com