Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 07:36:05 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hello Bot:  Hi Hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6821925885 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=49084856144     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0591675742            11:25 AM, 11th Apr                     Hello                    Ok           11:25 AM, 11th Apr                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:26 AM, 11th Apr                     Hello                    Hi           11:26 AM, 11th Apr                     Hello                    I ask you i forgot my password i send email forgot didn't send msg in my email why           11:27 AM, 11th Apr                     Hello                    How can open my app           11:27 AM, 11th Apr                   Afnan                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password  If the same problem persists, please provide us with the following details so that we can forward it for further assistance:  1. Screenshot Of The Issue(If Possible) 2. platform from which you tried to reset the password 3. Registered email address 4. Country of access           11:28 AM, 11th Apr                     Hello                    I do this many time           11:29 AM, 11th Apr                     Hello                    But no msg in my email           11:29 AM, 11th Apr                     Hello                    Hiw can delete my accounts i make it again           11:29 AM, 11th Apr                     Hello                    ??           11:30 AM, 11th Apr                   Afnan                   We cannot delete the account. You can create a new account and use it           11:31 AM, 11th Apr                     Hello                    Please check and send msg to my email           11:31 AM, 11th Apr                     Hello                    And whre is my order how can i track           11:31 AM, 11th Apr                     Hello                    6821925885           11:31 AM, 11th Apr                   Afnan                   Your order has been shipped with the Aramex team. You can track the order via the tracking number 49084856144. It is expected to arrive on April 13, and they will contact you for sure.           11:33 AM, 11th Apr                   Afnan                   Is there anything else I can assist you with?           11:34 AM, 11th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           11:35 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036412