Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 05:21:56 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hi Bot:  Hi Hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0592002395            08:59 AM, 11th Apr                   Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           09:00 AM, 11th Apr                     Hi                    I received my order 6818316617.           09:00 AM, 11th Apr                     Hi                    And im trying to request return on app           09:00 AM, 11th Apr                   Afnan                   We ask that you provide us with the names of the items you wish to return in this order and we will be happy to create a return for you in the order.           09:01 AM, 11th Apr                     Hi                    Jack & Jones Men Black Plain Tapered Fit Jeans with Pockets           09:02 AM, 11th Apr                     Hi                    Jack & Jones Men Cream Printed Crew Neck Relaxed Fit T-Shirt           09:02 AM, 11th Apr                     Hi                    Jack & Jones Men Coral Solid Crew Neck Short Sleeves T-Shirt           09:02 AM, 11th Apr                     Hi                    Jack & Jones Men Navy Blue Logo Crew Neck Short Sleeves T-Shirt           09:02 AM, 11th Apr                   Afnan                   4 itme?           09:03 AM, 11th Apr                     Hi                    No let me share it all again below           09:03 AM, 11th Apr                     Hi                    Jack & Jones Men Grey Solid Pocket Detail Drawstring Sweat Pants           09:03 AM, 11th Apr                     Hi                    Jack & Jones Men Black Plain Tapered Fit Jeans with Pockets           09:04 AM, 11th Apr                     Hi                    Please request all items excepts           09:05 AM, 11th Apr                     Hi                    Jack & Jones Men Blue Plain Brand Print Waistband Trunks           09:05 AM, 11th Apr                     Hi                    Jack & Jones Men Grey Solid Pocket Detail Drawstring Sweat Pants           09:05 AM, 11th Apr                     Hi                    Jack & Jones Men Navy Blue Logo Crew Neck Short Sleeves T-Shirt           09:06 AM, 11th Apr                     Hi                    That’s it           09:06 AM, 11th Apr                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           09:06 AM, 11th Apr                   Afnan                   We apologize, but because the names of the products are similar, can you provide us with a picture showing the mentioned products?           09:09 AM, 11th Apr                     Hi                             09:12 AM, 11th Apr                     Hi                             09:12 AM, 11th Apr                     Hi                    Items “X” I need to return them           09:12 AM, 11th Apr                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           09:14 AM, 11th Apr                   Afnan                   Return done           09:18 AM, 11th Apr                   Afnan                   Is there anything else I can assist you with?           09:20 AM, 11th Apr                     Hi                    Thank you           09:21 AM, 11th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           09:21 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6035796