Subject: Note Added - [#5956341] Conversation with تالا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 04:17:42 +0000 (UTC)

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956341    Subject:  Conversation with تالا   Requester: Fahad Albalwi    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div>Dear Centrepoint,</div>
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<div style="line-height: normal"><span>We would like to inform you that we are proceeding with ticket # 372633 closure. Below is the summary for your reference.</span></div>
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<div><span rel="tempredactor"><strong dir="ltr">Issue Raised:-Manual status update</strong> </span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Solution Provided:-</strong> didn't get approval for the status update.</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Root Cause or RCA id:-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Is Permanent Solution Required:-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Permanent Solution (If Any):-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>JIRA ID:-</strong> NA</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.</span></div>
<div><span rel="tempredactor">Please provide your valuable feedback.</span></div>
<div><span rel="tempredactor" style='font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.</span></div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/372633" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/372633</a></span>
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<div style="box-sizing: border-box; word-break: break-word"><div style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'><div dir="ltr" style="box-sizing: border-box; word-break: break-word"><div style="overflow: auto"> <span style="box-sizing: border-box; font-weight: 700; color: rgb(0, 0, 0)">Thanks and Regards,</span><table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; max-width: 330px; border: none; color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: medium; width: 330px'><tbody style="box-sizing: border-box">
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-family: arial; font-size: 12px; width: 330px; max-width: 330px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal"><tbody style="box-sizing: border-box"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal"><tbody style="box-sizing: border-box">
<tr style="box-sizing: border-box"><td style="font-size: 20px; font-weight: bold; color: rgb(1, 42, 54)">Pankaj Ramdoot</td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px"> Technical Engineer</td></tr>
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<td style="box-sizing: border-box; padding: 0px"><a href="tel:+917065956595" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); word-break: normal; overflow-wrap: break-word" target="_blank">+917065956595</a></td>
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<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px; color: rgb(132, 157, 160)">India (IST)</td>
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<td style="box-sizing: border-box; padding: 0px; text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" style="box-sizing: border-box" class="fr-fic fr-dii"></a></td>
<td style="box-sizing: border-box; padding: 0px"><a href="https://www.fareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(132, 157, 160); word-break: normal; overflow-wrap: break-word" target="_blank">www.fareye.com</a></td>
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<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-size: 4px">    </td></tr>
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px"><a href="https://tools.fareye.com/bannerredirect" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); text-decoration-line: underline; outline: -webkit-focus-ring-color auto 5px; outline-offset: -2px; word-break: normal; overflow-wrap: break-word" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" width="100%" alt="Banner" style="box-sizing: border-box; max-width: 330px" class="fr-fic fr-dii"></a></td></tr>
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<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div></div></div></div></div>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Tue, 4 Apr at  6:59 AM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Nisha/Gaurav,</div>
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<div style="color: rgb(24, 50, 71)"><br></div>
<div dir="ltr" style="color: rgb(24, 50, 71)">Hope you are in good health!</div>
<div style="color: rgb(24, 50, 71)"><br></div>
<div dir="ltr" style="color: rgb(24, 50, 71)">Kindly let us know if you have any queries or confusion regarding our previous response. We will be happy to provide assistance.</div>
<div dir="ltr" style="color: rgb(24, 50, 71)"><br></div>
</div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/372633" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/372633</a></span>
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<td><table border="0" cellpadding="0" cellspacing="0"><tbody>
<tr><td style="font-size: 20px; font-family: arial; font-weight: bold; color: rgb(1, 42, 54)">Karan Kaushal</td></tr>
<tr><td style="font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px">Technical Engineer</td></tr>
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<td style="width: 130px" width="130"><table border="0" cellpadding="0" cellspacing="0" style="width: 130px"><tbody>
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<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" class="fr-fic fr-dii"></a></td>
<td><a href="tel:+917065956595" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">+917065956595</a></td>
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<td style="color: rgb(132, 157, 160)">India (IST)</td>
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<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td><a href="https://www.fareye.com/" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">www.fareye.com</a></td>
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<tr><td style="font-size: 4px">    </td></tr>
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<td width="30"><a href="https://twitter.com/fareye" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/twitter.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Fri, 31 Mar at  2:51 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Nisha/Gaurav,</div>
<div><br></div>
<div dir="ltr">Greetings from FarEye!</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Kindly provide us with the approval of the shared request so we can proceed accordingly. <br>
</div>
<div><br></div>
<div dir="ltr">Looking forward to your response!</div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/372633" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/372633</a></span>
</div>
<br>
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<div dir="ltr">
<div><strong>Regards,</strong></div>
<div><strong><br></strong></div>
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<td class="current"><table border="0" cellpadding="0" cellspacing="0"><tbody>
<tr><td style="font-size: 20px; font-family: arial; font-weight: bold; color: rgb(1, 42, 54)">Archit Suri</td></tr>
<tr><td style="font-size: 12px; font-family: arial; color: rgb(132, 157, 160); height: 20px">Technical Engineer</td></tr>
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<td style="width: 130px" width="130"><table border="0" cellpadding="0" cellspacing="0" style="width: 130px"><tbody>
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<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call" width="11" class="fr-fic fr-dii"></a></td>
<td><a href="tel:+917065956595" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">+917065956595</a></td>
</tr>
<tr>
<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td style="color: rgb(132, 157, 160)">India (IST)</td>
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<tr>
<td style="text-align: center" width="30"><a href="https://tools.fareye.com/generate-signature/signature#" rel="noreferrer" target="_blank"><img src="https://tools.fareye.com/generate-signature/images/web.png" alt="call" width="16" class="fr-fic fr-dii"></a></td>
<td><a href="https://www.fareye.com/" rel="noreferrer" style="color: rgb(132, 157, 160)" target="_blank">www.fareye.com</a></td>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Fri, 31 Mar at  2:22 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Team,<br><br>Problem Statement: Updating order status<br><br>Order Date :27/03/2023<br>Order ID:6817435856<br>Tracking ID:290414293871<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status.<br><br>Regards,<br>CS Team</div></div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Fri, 31 Mar at 11:54 AM
                            <span class="separator">,  Fahad Albalwi &lt;[email-masked]&gt;  wrote:
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<tr>    <td>      <table style="margin:0px auto;background: #f4f8fa;overflow: auto;padding: 0 15px; min-width: 500px; margin: 0px">          <tbody>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>
<b>Bot: </b> Hi, welcome to Centrepoint Stores &#128075;مرحبًا بك في متاجر سنتربوينت<br><b>Bot: </b> ✍️ من فضلك ادخل اسمك<br><b>Customer: </b> تالا<br><b>Bot: </b> مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br><b>Customer: </b> &#128257; عملية المرتجعات<br><b>Bot: </b> تريد إرجاع منتج؟ لا توجد مشكلة &#129303; يمكنك الإرجاع خلال 3 خطوات سهلة.<br><br><br>طلب الإرجاع أونلاين. فقط انتقل إلى سجل الطلبات تحت قائمة "حسابي".<br><br><br>قم بزيارة أحد متاجرنا الأقرب إليك وسلّم المرتجعات هناك.<br><br><br>أو اتصل على 8001111027  وسيقوم فريقنا بترتيب استلام المنتج منك.<br><br><br>لمزيد من التفاصيل، اطلّع على إجراءات الإرجاع في مركز المساعدة<br><a href="https://helpsa.splashfashions.com/ar/support/home#" rel="noreferrer">https://helpsa.splashfashions.com/ar/support/home#</a><br><b>Bot: </b> قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br><i>[Customer Feedback: قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا - لست راضيًا أو غير راضٍ]</i><br><b>Bot: </b> هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ &#128590;<br><b>Customer: </b> نعم <br><b>Bot: </b> يرجى إدخال عنوان البريد الإلكتروني<br><b>Customer: </b> [email-masked]<br><b>Bot: </b> يرجى إدخال رقم الجوال المسجل<br><b>Customer: </b> 0559553420<br>
</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:42 AM, 31st Mar</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>استلمت طلبي وابي ارجعه ولا هو طالع لي بالنظام عندكم انو تم التوصيل .. ومحتاجه ارجعه بسرعه .</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:43 AM, 31st Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>مرحباً تالا ,شكراً لتواصلك مع سنتربوينت. أنا افنان, سيكون من دواعي سروري مساعدتك.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:44 AM, 31st Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:44 AM, 31st Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>متقفل المحادثة ؟</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:46 AM, 31st Mar</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>لو طلعت برا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:46 AM, 31st Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>لا عزيزي العميل</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:46 AM, 31st Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>ب انتظارك</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:46 AM, 31st Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_4658f68a59a31f3d56c35687dff16dcda61498bbd12e1303b0e9c8a42795ee4f/img_2f33pf1cuc_ff297e36dabadf988810d9910cf9a1dc2ad9314eaf697b102ce699968665e741.jpeg"></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:47 AM, 31st Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>دقيقة من فضلك ليتم التحقق<br>إبقى معنا</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:48 AM, 31st Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>المعذره منك الصورة غير واضح فيها رقم الطلب هل يمكنك مشاركتنا لنا كتابه</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:48 AM, 31st Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>ثواني</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:48 AM, 31st Mar</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>6817435856</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:49 AM, 31st Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر منك على الازعاج وسنقوم بابلاغ الفريق ليتم تحديث حالة طلبك باقرب وقت</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:49 AM, 31st Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>كم بياخذ وقت</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:50 AM, 31st Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>48 ساعه</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:50 AM, 31st Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">تالا</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>اوك</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:51 AM, 31st Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:51 AM, 31st Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px">
<div>كان من دواعي سروري مساعدتكم , شكراً لكم لتسوقكم مع سنتربوينت</div>
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<div>نتمنى لكم يوماً سعيداً</div>
</div>        <div style="color: #999999;font-size: 11px;clear: right">11:54 AM, 31st Mar</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/727012738212874" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
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