Subject: Ticket Assigned - Conversation with Merissa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:04:09 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Merissa Merissa                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Merissa Bot:  Hi Merissa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6820129812 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD010321638     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0544675990            12:53 PM, 09th Apr                   Afnan                   مرحباً ,شكراً لتواصلك مع سنتربوينت. أنا افنان, سيكون من دواعي سروري مساعدتك.           12:59 PM, 09th Apr                     Merissa                    Hi           01:00 PM, 09th Apr                     Merissa                    Salamualaykum..           01:01 PM, 09th Apr                     Merissa                    I would like to follow up my order..           01:01 PM, 09th Apr                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           01:01 PM, 09th Apr                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           01:01 PM, 09th Apr                     Merissa                    I must have receive it yesterday but  unfortunately I have not re it           01:02 PM, 09th Apr                   Afnan                   We sincerely apologize for any inconvenience, we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible to help you and solve this problem.           01:03 PM, 09th Apr                     Merissa                    Thank you..           01:03 PM, 09th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           01:03 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020692