Subject: Ticket Assigned - Conversation with Justin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 05:03:02 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Justin Justin                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Justin Bot:  Hi Justin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6820804647 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0539402373            08:55 AM, 09th Apr                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           08:58 AM, 09th Apr                     Justin                    Hi I need to know my order status . This is the number 6820804647           08:59 AM, 09th Apr                     Justin                    Since I am order as a guest I can’t view anywhere in app           08:59 AM, 09th Apr                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:00 AM, 09th Apr                   Afnan                   The order is being prepared and will be ready on the 12th of April. Once it reaches the store, you will receive a notification to receive your order           09:00 AM, 09th Apr                     Justin                    Okay           09:00 AM, 09th Apr                     Justin                    Still on transit?           09:01 AM, 09th Apr                   Afnan                   The order is pickup from the store and is being prepared           09:02 AM, 09th Apr                     Justin                    Okay thanks           09:02 AM, 09th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           09:02 AM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019694