Subject: Ticket Assigned - Conversation with Hi This Is Jerome Villoso
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 04:33:31 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi This Is Jerome Villoso Hi This Is Jerome Villoso                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi this is Jerome Villoso, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6820788303 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0406230009767     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543539264            08:21 AM, 09th Apr                   Afnan                   Hi jerome  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           08:23 AM, 09th Apr                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           08:24 AM, 09th Apr                   Afnan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:26 AM, 09th Apr                     Hi This Is Jerome Villoso                    Hi           08:26 AM, 09th Apr                   Afnan                   hi           08:27 AM, 09th Apr                     Hi This Is Jerome Villoso                    Yes,  hmmm is that possible to reschedule today the items I ordered           08:27 AM, 09th Apr                     Hi This Is Jerome Villoso                    Since it’s my off today because  a while ago im at work already the I got the message from the delivery           08:28 AM, 09th Apr                   Afnan                   966543539264-Is this number correct to call?           08:28 AM, 09th Apr                     Hi This Is Jerome Villoso                    Yes  correct           08:29 AM, 09th Apr                   Afnan                   We sincerely apologize for any inconvenience, we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible to help you and solve this problem.           08:29 AM, 09th Apr                     Hi This Is Jerome Villoso                    Hmmmm okay … so it might be not deliver today ?           08:30 AM, 09th Apr                   Afnan                   We apologize that we do not know the exact time, but we will raise it to the delivery team to contact you as soon as possible to arrange the delivery of your order           08:30 AM, 09th Apr                   Afnan                   Is there anything else I can assist you with?           08:32 AM, 09th Apr                     Hi This Is Jerome Villoso                    That’s it yeah! Thanks. Have a good day….           08:33 AM, 09th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           08:33 AM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019649