Subject: Ticket Assigned - Conversation with Nuha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 19:20:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nuha Nuha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Nuha Bot:  Hi Nuha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6820018148 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0580089290            11:11 PM, 07th Apr                   Mohammed                   Good evening, Nuha,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           11:11 PM, 07th Apr                     Nuha                    I have made an online order 6820018148 and received it today but there was no bill           11:12 PM, 07th Apr                   Afnan                   Hi (nuha), Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:12 PM, 07th Apr                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:12 PM, 07th Apr                     Nuha                    I want to go to the branch to exchange items but there is no bill           11:14 PM, 07th Apr                   Afnan                   We sent the invoice to the email :[email-masked]           11:14 PM, 07th Apr                   Afnan                   Is there anything else I can assist you with?           11:15 PM, 07th Apr                     Nuha                    I cannot find it in my email           11:16 PM, 07th Apr                     Nuha                    Can you resend it to [email-masked]?           11:16 PM, 07th Apr                   Afnan                   We are sending again now please check for junk mail           11:16 PM, 07th Apr                   Afnan                   The sending is on the email registered on the request           11:17 PM, 07th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           11:20 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6010997