Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 18:44:27 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hello Bot:  Hi Hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6819512647 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0560023453            10:38 PM, 07th Apr                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           10:40 PM, 07th Apr                     Hello                    Hi           10:40 PM, 07th Apr                     Hello                    I placed my order one week ago           10:40 PM, 07th Apr                     Hello                    And status is still "processing"           10:40 PM, 07th Apr                     Hello                    I will travel soon           10:41 PM, 07th Apr                     Hello                    What to do           10:41 PM, 07th Apr                   Afnan                   Thank you for allowing me the time to check. I appreciate your patience.           10:41 PM, 07th Apr                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:42 PM, 07th Apr                     Hello                    They will call ?           10:42 PM, 07th Apr                   Afnan                   Yes, they will help you as soon as possible.           10:43 PM, 07th Apr                     Hello                    Ok .. please.. thx           10:43 PM, 07th Apr                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           10:44 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6010774