Subject: Note Added - [#5949627] Conversation withالسلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 07:59:23 +0000 (UTC)

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949627    Subject:  Conversation with السلام عليكم   Requester: السلام عليكم    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Sir/Ma'am,</div>
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<div dir="ltr">Greetings from FarEye!<br><br>We have received your concern regarding the status update request, and we are working on the same. <br>We will update you soon.</div>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/372305" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/372305</a></span>
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<tr><td style="font-size: 20px; font-family: arial; font-weight: bold; color: rgb(1, 42, 54)">Divya Sahu</td></tr>
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                            On
                            Thu, 30 Mar at  1:24 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Hi Team,<br><br>Problem Statement: Updating order status<br><br>Order Date :27/03/2023<br>Order ID:6817517436</div>
<div dir="ltr">Tracking ID:FP0327230014328<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status.<br><br>Regards,<br>CS Team</div>
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                            On
                            Thu, 30 Mar at 11:53 AM
                            <span class="separator">,  السلام عليكم &lt;[email-masked]&gt;  wrote:
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">السلام عليكم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>
<b>Bot: </b> Hi, welcome to Centrepoint.<br><br><br>&#128075;مرحبًا بك في سنتربوينت<br><b>Bot: </b> ✍️ من فضلك ادخل اسمك<br><b>Customer: </b> السلام عليكم<br><b>Bot: </b> مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br><b>Customer: </b> &#128230; حالة الطلب<br><b>Bot: </b> الرجاء إدخال رقم طلبك للمتابعة.<br><b>Customer: </b> 6817517436<br><b>Bot: </b> طلبك في الطريق &#128666; <br><br><br>تتّبع طلبك هنا: <a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FP0327230014328" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FP0327230014328</a><br> <br><br> يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي<br><b>Bot: </b> قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br><i>[Customer Feedback: قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا - لست راضيًا أو غير راضٍ]</i><br><b>Bot: </b> هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ &#128590;<br><b>Customer: </b> نعم <br><b>Bot: </b> يرجى إدخال عنوان البريد الإلكتروني<br><b>Customer: </b> [email-masked]<br><b>Bot: </b> يرجى إدخال رقم الجوال المسجل<br><b>Customer: </b> 0533909594<br>
</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:49 AM, 30th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>مرحباً ,شكراً لتواصلك مع سنتربوينت. أنا افنان, سيكون من دواعي سروري مساعدتك.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:50 AM, 30th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">السلام عليكم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>الطلبيه وصلت لي واستلمتها وابي ارجعها بس ما اقدر احط خيار ترجيع لان الشحنه بالنظام للحين تحت التسليم</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:50 AM, 30th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر منك على الازعاج سنقوم برفع طلب ليتم تحديث حالة طلبك باقرب وقت</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:51 AM, 30th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">السلام عليكم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>اذا نقدرين تسوين لي اجرات الترجيع شكرا لك انا ابي ارجعها في فرع</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:51 AM, 30th Mar</div>    </td>
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<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>بمجرد تحديث حالة الطلب بامكانك عمل الارجاع حاليا نعتذر منك لانستطيع</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:51 AM, 30th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">السلام عليكم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>كم ياخذ وقت عشان تتعدل حالة الطلب</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:52 AM, 30th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>من 24-48 ساعه</div></div>        <div style="color: #999999;font-size: 11px;clear: right">11:52 AM, 30th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">السلام عليكم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>تمام شكرا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:52 AM, 30th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Afnan</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px">
<div>كان من دواعي سروري مساعدتكم , شكراً لكم لتسوقكم مع سنتربوينت</div>
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<div>نتمنى لكم يوماً سعيداً</div>
</div>        <div style="color: #999999;font-size: 11px;clear: right">11:52 AM, 30th Mar</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/726660705037381" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
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