Subject: New Reply Received - أرجو ان تصلني شحنتي بحاله جيده لقد قمت بشراء هذا المنتج ووصلني بحاله سبئه جدا الخرز مقطع ويوجد شيء أبيض مسكوب على القماش وقمت بالاتصال ورفع شكوى وأبلغتهم بأن المنتج تاااالف وقمت ب أرجاعه للفرع مع العلم أني انتظرت الشحنه ٧ أيام .. والان عاودت الطلب فأرج
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 11:36:15 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  أرجو ان تصلني شحنتي بحاله  جيده لقد قمت بشراء هذا المنتج ووصلني بحاله سبئه جدا الخرز مقطع ويوجد شيء أبيض مسكوب على القماش  وقمت بالاتصال ورفع شكوى وأبلغتهم بأن المنتج تاااالف  وقمت ب أرجاعه للفرع مع العلم أني انتظرت الشحنه ٧ أيام .. والان عاودت الطلب فأرج  Ticket comment <div style="direction: rtl">
<div style="-webkit-text-size-adjust: auto; direction: rtl">يوم قدمت شكوا على الشحنه الاولى قلتو  بتتأكدون من الشحنه الجديده انها توصلني سليمه ولم يحصل  </div>
<div style="-webkit-text-size-adjust: auto; direction: rtl">أسوء تجربت تسوق </div>
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<br><div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<br><blockquote>‫في ٢٨‏/٠٣‏/٢٠٢٣ الساعة ١٢:٠٨ ص، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:‬<br><br>
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										بانتظار أرائك 
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												<td colspan=" 2" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" style="text-decoration:none;color:#202020" rel="noreferrer">ايفون</a>
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													<a href="https://www.babyshopstores.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">بيبي شوب</a></span>
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													<a href="https://www.lifestyleshops.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">لايف ستايل</a></span>
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													<a href="https://www.shoemartstores.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">شو مارت</a></span>
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									نود السماع منك.
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									مرحبًا  Sara Saif، رأيك يعني الكثير لنا وسنكون ممتنّين إذا أخذت لحظة لتقييمنا. 
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									إلى أي حد توصي أصدقاءك باستخدام  CentrepointStores.com ؟ 
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									   											<a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=0&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">0</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=1&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">1</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=2&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">2</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=3&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">3</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=4&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">4</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=5&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">5</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=6&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">6</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=7&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">7</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=8&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">8</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=9&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">9</a><a rel="noreferrer">
									   											</a><a href="https://www.centrepointstores.com/sa/ar/nps/captureRating?npsRating=10&amp;encdata=lj3yRGIRS2tvt9R0kdd61CTFjUuFTgakxHmM2IH3uSA%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border: 1px solid rgba(0, 0, 0, 0.4);background: #ffffff;width: 40px;height: 40px;line-height: 40px;color: #000;font-size: 14px;margin-left: 10px;float: right;text-decoration: none;border-radius: 2px" rel="noreferrer">10</a><a rel="noreferrer">

									<span style="margin-top: 15px;float: right;color: #202020; font-size: 16px; font-family:Helvetica, Arial, sans-serif">لا أرجّح مطلقًا<img src="https://i1.lmsin.net/website_images/ae/nps/smiley-sad.png" style=" vertical-align: middle; width: 20px; height: 20px; margin-left: 5px"></span>
									<span style="margin-top: 15px;margin-left: 25px;float: left;color: #202020; font-size: 16px; font-family:Helvetica, Arial, sans-serif">أرجّح للغاية<img src="https://i1.lmsin.net/website_images/ae/nps/smiley-happy.png" style=" vertical-align: middle; width: 20px; height: 20px; margin-left: 5px"></span>
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		<td style="padding:0 15px 15px 0; font-size:15px; font-weight:700; text-align:right;color:#242428"><span class="aligntext">هل تريد المساعدة؟ تواصل معنا</span></td>
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<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
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<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>
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											<div style="margin:0; padding:0; line-height:20px; text-align: right"> <strong>centrepointme@</strong> غرّد لنا بصفحتنا على تغريد</div>
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			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
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					solid #eeeeee; max-width:290px; min-height:95px;background-color:
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											<div style="margin:0; padding:0; line-height:20px; text-align: right">
<strong style="display: inline-block">800-1111027 اتصل بنا على</strong> <br>7 أيام في الأسبوع ، من 10:00 صباحًا إلى 5:00 مساءً ومن 8:00 مساءً إلى 2:00 صباحًا</div>
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										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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								© 2016 ريتيل وارلد ليمتد </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.centrepointstores.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.centrepointstores.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">الشروط والأحكام</a>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5918649