Subject: Note Added - [#5870956] Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 11:16:41 +0000

Hi ,    manager.qassim added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5870956    Subject:  Click & Collect   Requester: Enas al-o    Note Content:   <div class="elementToProof">
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<span style="font-size: 14pt">Dear : </span><br>
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<span style="font-size: 14pt">the customer come to store and reciving the order </span>
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<span style="font-size: 14pt">we are conforim with her ..</span><br>
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<span style='font-family:"Cambria",serif;mso-fareast-font-family:
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<span style='font-family:"Cambria",serif;mso-fareast-font-family:
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<span style='font-family:"Cambria",serif;mso-fareast-font-family:
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<span style='font-family:"Cambria",serif;mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:Calibri'>Cp Alqassim (21035)</span><span style='font-size:10.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:
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<span style='font-family:"Cambria",serif;mso-fareast-font-family:
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 19, 2023 12:55 PM<br>
<b>To:</b> Centrepoint Qassim &lt;[email-masked]&gt;; Manager Qassim &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Shinil James &lt;[email-masked]&gt;;
 Sanjib Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5870956] - Click &amp; Collect
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Hi <a href="mailto:[email-masked]" id="OWAAMF63CC0BDB83E4180810CE376050D9985" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager Qassim</span></a>
<a href="mailto:[email-masked]" id="OWAAMD579E065BF4E43BBB5C5BBC0DA509FD7" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Qassim</span></a>
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Order received on 13 Mar 2023 in Sahla, but customer confirmed not receiving the order.</div>
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Please check the order physically in your store or not.</div>
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If yes, call customer and handover the order ASAP.</div>
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Order number: 6807531126</div>
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Note: make sure order should not be updated until customer picked up.</div>
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<b>From:</b> Landmark Group &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, March 19, 2023 8:59 AM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5870956] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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Problem Statement: Proof of collection C&amp;C<br>
Order Date: 26/02/2023<br>
Order ID: ​6807531126<br>
Store code:​Babyshop21035<br>
Tracking Id: ​680753112622999991<br>
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Assistance Required: Need Proof of collection<br>
Issue Description: Customer placed an order on 26/02/2023. He his saying that he did not collect the order but the order status is "PICKUP_COMPLETE"<br>
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Kindly provide us the Proof of collection.<br>
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Thank you for your help!<br>
Regards,</span>
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<span dir="RTL" style="font-size:10.5pt" lang="AR-SA">تشغيل الأحد, 19 مارس في 12:38 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Enas al-o &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="x_separator"><span dir="RTL" style="font-size:10.5pt" lang="AR-SA">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span dir="RTL" style="font-size:10.5pt" lang="AR-SA">تم اشعاري باستلام الطلب و انا لم اقوم بذلك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> !!!!!!!!!!
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5870956:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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