Subject: Ticket Assigned - Conversation with Dina Mesbah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 10:12:56 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dina Mesbah Dina Mesbah                    Hu           01:57 PM, 19th Mar                     Dina Mesbah                    Hiii           01:57 PM, 19th Mar                   Md                   Hi Dina, Good morning, Thank you for contacting us. My name is Mohamed I will be happy to help you!           01:59 PM, 19th Mar                     Dina Mesbah                    Thank u           02:00 PM, 19th Mar                     Dina Mesbah                    I made an order last week online           02:00 PM, 19th Mar                     Dina Mesbah                    And i recieved a wrong item           02:00 PM, 19th Mar                     Dina Mesbah                    Then i made a return           02:00 PM, 19th Mar                     Dina Mesbah                    But no updates till now           02:00 PM, 19th Mar                     Dina Mesbah                    And the money doesn’t comeback           02:01 PM, 19th Mar                     Dina Mesbah                    This is my original order           02:02 PM, 19th Mar                     Dina Mesbah                    And that’s what I received           02:02 PM, 19th Mar                   Md                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:05 PM, 19th Mar                   Afnan                   We would like to inform you that it will take 2-3 business days for your items to arrive at our warehouse and it will take 2-3 business days from the time we receive your return for quality check and refund.           02:09 PM, 19th Mar                     Dina Mesbah                    Already more than 3 days passed since you took the return but no updates           02:10 PM, 19th Mar                   Afnan                   You will receive a notification soon that the amount will be refunded. The request is under return procedures           02:10 PM, 19th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           02:12 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5873077