Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 09:32:55 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:24 PM, 18th Mar                     User                    I have an order pending in the order history           01:24 PM, 18th Mar                     User                    Its been a while and still it's not ready for pickup           01:24 PM, 18th Mar                   Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           01:25 PM, 18th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           01:25 PM, 18th Mar                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           01:27 PM, 18th Mar                     User                    Ok wait           01:27 PM, 18th Mar                     User                
     6811691740           01:28 PM, 18th Mar                     User                    Can you check now           01:28 PM, 18th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:29 PM, 18th Mar                     User                    Ok           01:29 PM, 18th Mar                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:29 PM, 18th Mar                     User                    What is the issue           01:30 PM, 18th Mar                   Afnan                   We apologize to you. There is a delay in the preparation. We will raise the complaint to be processed as soon as possible, and they will contact you soon           01:31 PM, 18th Mar                     User                    Can you try to 
 let them contact ne me within today           01:31 PM, 18th Mar                   Afnan                   Yes, we will file a complaint now           01:32 PM, 18th Mar                     User                    Ok           01:32 PM, 18th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           01:32 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5867476