Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 08:40:11 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi sir           12:26 PM, 16th Mar                     User                    last time we chat amd you asked me that you money will refund in 14 days           12:27 PM, 16th Mar                     User                    Why you return my money back           12:27 PM, 16th Mar                   Afnan                   HiThank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:27 PM, 16th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           12:27 PM, 16th Mar                     User                    6806638969           12:28 PM, 16th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:28 PM, 16th Mar                     User                    ???           12:30 PM, 16th Mar                     User                    I am waiting since long time           12:32 PM, 16th Mar                   Afnan                   We see that the order has been received from the store, so please confirm to us whether the order has been Pickup?           12:33 PM, 16th Mar                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           12:35 PM, 16th Mar                   Afnan                   We request you to please allow us some time so we can work on this and do the needful.           12:36 PM, 16th Mar                     User                    Mam ill cancel my order           12:36 PM, 16th Mar                   Afnan                   5841535-Your complaint number           12:36 PM, 16th Mar                     User                    your team asking me your money will refund after 14 days           12:37 PM, 16th Mar                     User                    so i al waiting           12:37 PM, 16th Mar                     User                    139 sr           12:37 PM, 16th Mar                   Afnan                   We request you to please allow us some time so we can work on this and do the needful. We appreciate your patience.           12:37 PM, 16th Mar                     User                    Mam it’s almost 24 days i am waiting           12:38 PM, 16th Mar                     User                    that not good           12:38 PM, 16th Mar                     User                    if ill cancel my order wo i wil my money back           12:38 PM, 16th Mar                     User                    Every time your team asking the sake question why?           12:39 PM, 16th Mar                   Afnan                   We are really sorry if it took us longer than usual to get back to you.   Our team is working on your problem, and we will get back to you as soon as possible.           12:39 PM, 16th Mar                     User                    Sure thanks           12:39 PM, 16th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:39 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5858064