Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 06:48:59 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. When i will recievem           10:43 AM, 16th Mar                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           10:43 AM, 16th Mar                     User                    Hi. When i will be recieve my credit balancmd?           10:43 AM, 16th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           10:43 AM, 16th Mar                     User                    Credit from the item i return           10:44 AM, 16th Mar                     User                    Your refund of SAR 41.40 for order 6808921756 will be credited in 5-7 business days. Please note, MADA card refunds can take up to 28 business days.           10:44 AM, 16th Mar                     User            
         6808921756           10:44 AM, 16th Mar                   Afnan                   It was returned to the same payment method, with a value of 41 riyals, on March 12. It takes 7 to 14 working days for it to appear in your account.           10:45 AM, 16th Mar                     User                    Can you instead return here in my credit balance?           10:46 AM, 16th Mar                   Afnan                   We apologize that no change can be made after the refund           10:47 AM, 16th Mar                     User                    So it was return in my debit account?           10:47 AM, 16th Mar                   Afnan                   YES           10:47 AM, 16th Mar                   Afnan                   Is there anything else I can assist you with?           10:48 AM, 16th Mar                     User                    Okay.  Thank you           10:48 AM, 16th Mar                   Afnan                   It was a pleasure to assist you. Thank you f
 or shopping with Centrepoint  Have a wonderful day.           10:48 AM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5857465