Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 10:02:21 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi i got my order click & collect on 5 march,some item was missing so requested for return on 5 march           01:57 PM, 15th Mar                     User                    On 6 it was picked by courier service           01:57 PM, 15th Mar                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           01:57 PM, 15th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           01:58 PM, 15th Mar                     User                             01:58 PM, 15th Mar                     User                    Juniors Assorted Tights - Set ...   of your order 6809836503 are ready for pick up at Centrepoint  Sulaimaniyah, Thalatheen. Please bring your govt. issued ID & this SMS.       
     01:59 PM, 15th Mar                     User                    This is my order no           01:59 PM, 15th Mar                     User                    m waiting for my refund as its picked on 6 March           02:00 PM, 15th Mar                     User                    & today is 15 March           02:00 PM, 15th Mar                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:00 PM, 15th Mar                     User                    Refund take how much time??           02:00 PM, 15th Mar                     User                    So u will inform me now ???           02:01 PM, 15th Mar                   Afnan                   We will update you as soon as possible via email           02:01 PM, 15th Mar                     User                    Sure thanks alot           02:01 PM, 15th Mar    
                Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           02:01 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5852339