Subject: Note Added - [#5751506] Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 10:02:56 +0000 (UTC)

Hi ,    Karam AlAmmar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5751506    Subject:  Conversation with User   Requester: Sarah OO    Note Content:   <div dir="ltr">Dear Team, <div><br></div>
<div>Kindly note that the mentioned order was returned on 3/12/2023, </div>
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<div>Best Regards, </div>
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<div>On Tue, Mar 14, 2023 at 11:46 AM Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="m_1739005444429741216OWAAM369CF17829284B1EA36857725ED18A13" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@[email-masked]</span></a>
<a id="m_1739005444429741216OWAAM71C2DBAE28C34EDD9F92550CA9171693" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@[email-masked]</span></a>
<a id="m_1739005444429741216OWAAMA524D9840184448D8BE5FFE9700F3742" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Amr Essam</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Please assist with the pickup ASAP:<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Order ID: ​6803384263<br>
AWB: ​SD009906277<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><u></u> <u></u></span></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thankyou,<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Faraz Lohani<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Escalations &amp; Vendor Management<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Landmark Digital<u></u><u></u></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Monday, March 6, 2023 4:08 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Hameed Mohammad Fasi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5751506] - Conversation with User<u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Problem Statement: Late return<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Order ID: ​6803384263<br>
AWB: ​SD009906277<u></u><u></u></span></div>
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Assistance Required: Need urgent return to the WH<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.<br>
Please return the item as soon as possible to warehouse so refund could be processed<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Regards,<br>
Zeina.<u></u><u></u></span></div>
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</span><span style="font-size:1pt;font-family:fdtktid,serif;color:white">5751506:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr" style="color:rgb(136,136,136)">
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Karam Alammar</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top"> Customer Service</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><img width="200" height="100" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wZMCnH5cQQfQt5rc8cxb5aJPSxvIyr6Y4oiORSoUL6utF2pxuxMz6TNqu3aqnx662aYT0NMYE"><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962795082239</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span>
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<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span>
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