Subject: Note Added - [#5830808] My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 07:27:45 +0000 (UTC)

Hi ,    Nisha Siddiqui added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5830808    Subject:  My Account   Requester: Ryan1111df    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">This shipment is still at “ready to pick” stage at Saudipost hub. Its not delivered yet.</div>
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<div>From: FarEye Support &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, March 13, 2023 10:51 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nisha Siddiqui &lt;[email-masked]&gt;; Gaurav Khemka &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#5830808] - My Account</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Nisha,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please share the timestamps so we can update the status accordingly.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/368095" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/368095</a>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> <b><span style="color:black">Thanks and Regards,</span></b>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Mon, 13 Mar at 8:35 AM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Landmark,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance. We will be happy
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/368095" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/368095</a>
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<div class="MsoNormal"><a href="https://www.youtube.com/FarEyeInAction" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1041" src="https://tools.fareye.com/generate-signature/images/youtube.png" alt="Linkedin"></span></a></div>
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<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Sun, 12 Mar at 10:50 AM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav/Nisha,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please provide your approval for this status update request so that we may proceed further.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>@ CS Team, kindly provide us with the delivery timestamp.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/368095" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/368095</a>
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<div class="MsoNormal"><b><span style="font-size:15.0pt;color:#012A36">Vaibhav Thathola</span></b></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#849DA0'>Technical Engineer</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><a href="https://tools.fareye.com/generate-signature/signature" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="11" height="17" style="width:.1111in;height:.1736in" id="_x0000_i1040" src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call"></span></a></div>
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<td style="padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="tel:91%2070-6595-6595" target="_blank" rel="noreferrer"><span style="color:#849DA0">91 70-6595-6595</span></a></div>
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<div class="MsoNormal" align="center" style="text-align:center"><a href="https://tools.fareye.com/generate-signature/signature" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1039" src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call"></span></a></div>
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<div class="MsoNormal"><span style="color:#849DA0">India (IST)</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><a href="https://tools.fareye.com/generate-signature/signature" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="16" height="15" style="width:.1666in;height:.1597in" id="_x0000_i1038" src="https://tools.fareye.com/generate-signature/images/web.png" alt="call"></span></a></div>
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<td style="padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.fareye.com/" target="_blank" rel="noreferrer"><span style="color:#849DA0">www.fareye.com</span></a></div>
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<a href="https://tools.fareye.com/bannerredirect" target="_blank" rel="noreferrer"><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:#2C5CC5;text-decoration:none'><img width="100%" id="_x0000_i1037" src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" alt="Banner"></span></a><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'></span>
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<div class="MsoNormal"><a href="https://www.linkedin.com/company/fareye/" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1036" src="https://tools.fareye.com/generate-signature/images/linkedin.png" alt="Linkedin"></span></a></div>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://twitter.com/fareye" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1035" src="https://tools.fareye.com/generate-signature/images/twitter.png" alt="Linkedin"></span></a></div>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.facebook.com/GetFarEye" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1034" src="https://tools.fareye.com/generate-signature/images/facebook.png" alt="Linkedin"></span></a></div>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.youtube.com/FarEyeInAction" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1033" src="https://tools.fareye.com/generate-signature/images/youtube.png" alt="Linkedin"></span></a></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> </span></div>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Sun, 12 Mar at 10:24 AM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Sir/Ma'am,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Greetings from FarEye!<br>
<br>
We would like to inform you that we have received your concern regarding status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/368095" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/368095</a>
</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:247.5pt">
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<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal"><b><span style="font-size:15.0pt;color:#012A36">Vaibhav Thathola</span></b></div>
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<td style="padding:0in 0in 0in 0in;height:15.0pt;box-sizing: border-box">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#849DA0'>Technical Engineer</span></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="130" style="width:97.5pt">
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<div class="MsoNormal" align="center" style="text-align:center"><a href="https://tools.fareye.com/generate-signature/signature" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="11" height="17" style="width:.1111in;height:.1736in" id="_x0000_i1032" src="https://tools.fareye.com/generate-signature/images/mob.png" alt="call"></span></a></div>
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</td>
<td style="padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="tel:91%2070-6595-6595" target="_blank" rel="noreferrer"><span style="color:#849DA0">91 70-6595-6595</span></a></div>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal" align="center" style="text-align:center"><a href="https://tools.fareye.com/generate-signature/signature" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1031" src="https://tools.fareye.com/generate-signature/images/zone.png" alt="call"></span></a></div>
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<td style="padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><span style="color:#849DA0">India (IST)</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><a href="https://tools.fareye.com/generate-signature/signature" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="16" height="15" style="width:.1666in;height:.1597in" id="_x0000_i1030" src="https://tools.fareye.com/generate-signature/images/web.png" alt="call"></span></a></div>
<div></div>
<div></div>
</td>
<td style="padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.fareye.com/" target="_blank" rel="noreferrer"><span style="color:#849DA0">www.fareye.com</span></a></div>
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<div class="MsoNormal"> </div>
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<div class="MsoNormal"><span style='font-size:3.0pt;font-family:"Times New Roman",serif;color:black'>    </span></div>
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<div class="MsoNormal"> </div>
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<div class="MsoNormal">
<a href="https://tools.fareye.com/bannerredirect" target="_blank" rel="noreferrer"><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:#2C5CC5;text-decoration:none'><img width="100%" id="_x0000_i1029" src="https://tools.fareye.com/generate-signature/images/signature-banner.gif" alt="Banner"></span></a><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'></span>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.linkedin.com/company/fareye/" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1028" src="https://tools.fareye.com/generate-signature/images/linkedin.png" alt="Linkedin"></span></a></div>
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</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://twitter.com/fareye" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1027" src="https://tools.fareye.com/generate-signature/images/twitter.png" alt="Linkedin"></span></a></div>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.facebook.com/GetFarEye" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1026" src="https://tools.fareye.com/generate-signature/images/facebook.png" alt="Linkedin"></span></a></div>
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<div></div>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in;box-sizing: border-box">
<div class="MsoNormal"><a href="https://www.youtube.com/FarEyeInAction" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1025" src="https://tools.fareye.com/generate-signature/images/youtube.png" alt="Linkedin"></span></a></div>
<div></div>
<div></div>
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</tr>
</tbody>
</table>
</td>
<td width="20" style="width:15.0pt;padding:0in 0in 0in 0in;box-sizing: border-box">
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Sun, 12 Mar at 10:17 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Updating  order status<br>
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Order Date :01/03/2023<br>
Order ID:6808848818<br>
Tracking ID:CRDSAL0729439323<br>
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Assistance Required: Mark the order as delivered.<br>
The customer confirmed to us that she has received the order. kindly update the order status.<br>
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Regards,<br>
CS Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>368095:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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