Subject: Note Added - [#5708021] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 21:41:27 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5708021    Subject:  Delivery   Requester: عبدالرحمن العلياني    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM6749FCD4FFD8455B971220D3B9980339" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Since the delivery belong to restricted area, please cancel the order &amp; process refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Harun Rashid &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 4 March 2023 7:36 AM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ramesh Viswanadhan &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; BabyShop Support Team &lt;[email-masked]&gt;; Yousuf Mohammed &lt;[email-masked]&gt;;
 Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5708021] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM410F970E4A274DACAEE782B84888C4C9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Please check the below order status already order scheduled on 28<sup>th</sup>-Jan-23 at Abha area but actual area was out of
<span style="background:yellow;mso-highlight:yellow">Abha area was Najran restricted area and delivery team don’t created DO</span>. Kindly advise.</span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, March 3, 2023 11:13 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5708021] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMCA4FE6BA27C64B95BE69C523E3C0F8CA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>
<a id="OWAAM9203BC62F3144E26B0C0D3BE0DEBC317" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsj Nf</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Reminder for delivery.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Order ID - 6800157133</span></div>
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<div class="MsoNormal"><span lang="EN-US">Item ID - 163065350</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<span lang="EN-US"><img width="122" height="58" style="width:1.275in;height:.6in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ4NzU5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aIctlaiDkN8nvZ_VyNCpg9n7Lcxq1RnAgDG-Pj8Ffvk" data-id="2044014487593" alt="Logo

Description automatically generated"></span><b><span lang="EN-US" style="font-size:12.0pt"></span></b>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry
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<b>Sent:</b> Tuesday, February 21, 2023 11:41 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5708021] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM216C18855E994EFA8033F3D7B4C084B3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsj Nf</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Reminder for delivery.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Order ID - 6800157133</span></div>
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<div class="MsoNormal"><span lang="EN-US">Item ID - 163065350</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 14, 2023 6:48 AM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5708021] - Delivery</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement – Late Delivery WWD<br>
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Order ID - 6800157133<br>
Item ID - 163065350<br>
Tracking ID: N\A<br>
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Assistance Required – Need urgent delivery<br>
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Order placed on :26/01/2023<br>
Was expected to be delivered on:  N\A <br>
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Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was placed on 26/01/2023  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
CS Team</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">On Tue, 14 Feb at 6:46 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement – Late Delivery WWD<br>
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Order ID - 6800157133<br>
Item ID - 163065350<br>
Tracking ID: N\A<br>
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Assistance Required – Need urgent delivery<br>
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Order placed on :26/01/2023<br>
Was expected to be delivered on:  N\A <br>
 <br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was placed on 26/01/2023  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
CS Team</span></div>
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