Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 08:18:18 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           12:03 PM, 12th Mar                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:03 PM, 12th Mar                     User                    Just want to ask about my parcels           12:03 PM, 12th Mar                     User                    Until now i didn't receive my parcels           12:04 PM, 12th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           12:04 PM, 12th Mar                     User                    Ok just a moment           12:04 PM, 12th Mar                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           12:06 PM, 12th Mar                     User                        
      12:06 PM, 12th Mar                     User                    Dated was yesterday           12:08 PM, 12th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           12:08 PM, 12th Mar                   Afnan                   The order number is not shown in the picture, it starts with 6           12:08 PM, 12th Mar                     User                    6809892477           12:09 PM, 12th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:09 PM, 12th Mar                     User                    Ok thank you mam           12:10 PM, 12th Mar                   Afnan                   We sincerely apologize for any inconvenience, we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible to help you and solve this problem.           12:14 PM, 12
 th Mar                     User                    Ok mam           12:15 PM, 12th Mar                     User                    Thank you           12:16 PM, 12th Mar                   Afnan                   Is there anything else I can assist you with?           12:16 PM, 12th Mar                     User                    Nothing more. Thanks           12:17 PM, 12th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:17 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5832273