Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 08:07:19 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. Good morning. After how many times i tried to reach out for my parcel, now the status is RTO (returned) ? May i know if i can still receive it so i will not expect anything now           12:00 PM, 11th Mar                     User                    6809065066           12:00 PM, 11th Mar                   Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:01 PM, 11th Mar                   Afnan                   We would like to inform you that our courier partner tried to contact you different days but didn't receive any response from your end. The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.            12:02 PM, 11th Mar                     User                    Everyday i am reaching out here to “please change the contact number”           12:02 PM, 11th Mar                   Afnan                   we would request you to order these items again from our website.           12:02 PM, 11th Mar                   Afnan                   We are happy to create a new Order and enter the correct contact number, and the order will be received on time           12:04 PM, 11th Mar                   Afnan                   Is there anything else I can assist you with?           12:05 PM, 11th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:06 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5826714