Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 08:01:26 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    One of my items has been returned.  So far no reply has been given           11:51 AM, 11th Mar                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:51 AM, 11th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           11:51 AM, 11th Mar                     User                    A quick reply would be nice           11:53 AM, 11th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           11:54 AM, 11th Mar                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           11:56 AM, 11th Mar                     User                    Order 680829
 3628           11:56 AM, 11th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:56 AM, 11th Mar                     User                    Ok thanks           11:57 AM, 11th Mar                   Afnan                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           11:58 AM, 11th Mar                     User                    I am going to India.  I want to parchase another item.           11:59 AM, 11th Mar                   Afnan                   The request is in progress, and you will receive a notice of refunding the amount soon           12:00 PM, 11th Mar                     User                    Ok           12:00 PM, 11th Mar                   Afnan                   It was a pleasure t
 o assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:00 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5826679