Subject: Note Added - [#5768549] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 06:38:58 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5768549    Subject:  Returns   Requester: ولاء بو    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMF1E35A2D15DC40338954D4C84DE24BB6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Landmark Group</span></a><a id="OWAAM3BFEAD44BCB84527A3D51E4E61A92594" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay
 Berry</span></a><a id="OWAAM476588C1793C426391304E6F24680A7A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal">Thanks for kind your support and already has been received below order RMA-no and created to RTN-DO in GDMS also RMA-no WMS received has been done and item handed over to putaway team.
<span style="background:aqua;mso-highlight:aqua">Kindly process to the customer refund</span><span style="background:lime;mso-highlight:lime">.</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<a id="OWAAM83CEBF2F542A4076B4EB38A6F4C8C236" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsj Clothingwh</span></a>-Majeed</div>
<div></div>
<div></div>
<div class="MsoNormal">Kindly collected the below RMA-stock and do the putaway with let us know.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1423" style="width:1067.0pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="57" style="width:43.0pt;border:solid windowtext 1.0pt;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">S.N</span></b></div>
<div></div>
<div></div>
</td>
<td width="71" style="width:53.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">DATE</span></b></div>
<div></div>
<div></div>
</td>
<td width="100" style="width:75.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">INVOICE-NO</span></b></div>
<div></div>
<div></div>
</td>
<td width="87" style="width:65.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">RMA-NO</span></b></div>
<div></div>
<div></div>
</td>
<td width="116" style="width:87.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">CONTAINER -ID</span></b></div>
<div></div>
<div></div>
</td>
<td width="243" style="width:182.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">ITEM-ID</span></b></div>
<div></div>
<div></div>
</td>
<td width="60" style="width:45.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">QTY</span></b></div>
<div></div>
<div></div>
</td>
<td width="135" style="width:101.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">HANDED OVER</span></b></div>
<div></div>
<div></div>
</td>
<td width="69" style="width:52.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">AREA</span></b></div>
<div></div>
<div></div>
</td>
<td width="116" style="width:87.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;color:black">STATUS
</span></b></div>
<div></div>
<div></div>
</td>
<td width="75" style="width:56.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">RTN-DO</span></div>
<div></div>
<div></div>
</td>
<td width="196" style="width:147.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">RMA-RECEIVE DATE</span></div>
<div></div>
<div></div>
</td>
<td width="99" style="width:74.0pt;border:solid windowtext 1.0pt;border-left:none;background:#F4B084;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">ORDER-MODE</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:15.0pt">
<td width="57" style="width:43.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">1</span></div>
<div></div>
<div></div>
</td>
<td width="71" style="width:53.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt">07-Mar-23</span></div>
<div></div>
<div></div>
</td>
<td width="100" style="width:75.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:9.0pt;font-family:"-Apple-System",serif;color:black'>6807374214</span></div>
<div></div>
<div></div>
</td>
<td width="87" style="width:65.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:9.0pt;font-family:"-Apple-System",serif;color:black'>1004007695</span></div>
<div></div>
<div></div>
</td>
<td width="116" style="width:87.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">BSJEM00230136</span></div>
<div></div>
<div></div>
</td>
<td width="243" style="width:182.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">164126009</span></div>
<div></div>
<div></div>
</td>
<td width="60" style="width:45.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">1</span></div>
<div></div>
<div></div>
</td>
<td width="135" style="width:101.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">PUTAWAY</span></div>
<div></div>
<div></div>
</td>
<td width="69" style="width:52.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">Makkah</span></div>
<div></div>
<div></div>
</td>
<td width="116" style="width:87.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">DONE</span></div>
<div></div>
<div></div>
</td>
<td width="75" style="width:56.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">2041345</span></div>
<div></div>
<div></div>
</td>
<td width="196" style="width:147.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt">09-Mar-23</span></div>
<div></div>
<div></div>
</td>
<td width="99" style="width:74.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;color:black">CC</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="242" height="211" style="width:2.5208in;height:2.1979in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDM4NjcwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iicq4JNA1lJ2faezu-TvDws7PbHQ-fRHLBphzcO6OYg" data-id="2044014386705"></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'>[email-masked]</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Thursday, March 9, 2023 5:20 PM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; [email-masked]; Yousuf Mohammed &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5768549] - Returns</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Hi Team</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>We have create an RMA 1004007695.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Kindly check and do the needful</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Regards</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Rana</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الثلاثاء</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>, 7
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>مارس</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> 12:36
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>م</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
<span class="separator">, Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>:
</span></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Hi
<a id="OWAAM5C596EBD31E9405280E0D4506BB39F22" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a><a id="OWAAM08D774288C9F4E3F860BED17C925A870" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay
 Berry</span></a> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Yesterday our delivery team arrange for the below customer return replace but customer mind has been changed and responded no need to replace new item she wants to be return/refund
 and our team already item taken from customer. <span style="background:yellow;mso-highlight:yellow">
Kindly create RMA-number send back to asap.</span> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>From: Harun Rashid
<br>
<b>Sent:</b> Saturday, March 4, 2023 4:18 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ccbackoffice &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BabyShop Support Team &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Yousuf Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5768549] - Returns</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Hi
<a id="OWAAM3751001F888F4AB580BA2B45982A937B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Please check the below order status customer request wants to be return replace at Makkah area but we will arrange to team on 06<sup>th</sup>-Mar-23.Kindly confirm to the
 customer.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><img width="745" height="53" style="width:7.7604in;height:.552in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzk1NDY1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xZuMWSuCwPLVIH-BKcy2MF5fJd_NpXWty5Ov-6-ig30"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><img width="532" height="486" style="width:5.5416in;height:5.0625in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzk1NDY1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3L1lOXd1cdviHDudzh5Ax7xOToWzpUZeYd23WriN1wE"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>From:</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, March 3, 2023 2:59 PM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5768549] - Returns</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><span style='font-size:13.5pt;font-family:"-Apple-System",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Hi Team,<br>
<br>
Problem Statement: Return Approval<br>
 <br>
Order ID: 6807374214<br>
Tracking ID: 20339436807374214<br>
Item ID: 164126009<br>
<br>
Issue Description: Customer emailed us informing that he/she received the item on 28/02/23 but the item which they received doesn't match the description regarding the feature (Three in one baby Bed easily convert to crib, daybed and Toddler Bed.)<br>
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
<br>
Regards,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الخميس</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>, 2
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>مارس</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> 7:08
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>م</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
<span class="separator">, </span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ولاء</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بو</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>:
</span></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">السلام عليكم اعتذر عن التاخير السرير ليس كما في الوصف هو ليس ٣ في ١ هو سرير طفل عادي ولا يمكن تحويله الى سرير نهاري او سرير طفل صغير الرحاء استرجاع او استبدال المنتج باسرع وقت تم ارفاق صور وفديوهات توضيحيه
</span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">
<span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>Outlook</span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span> لـ
<span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>iOS</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>
</span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span class="separator"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
<hr align="center">
</span></span></div>
<div id="divRplyFwdMsg">
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<b><span lang="AR-SA" style="font-size:10.5pt;color:black">من:</span></b><span lang="AR-SA" style="font-size:10.5pt;color:black">
</span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif;color:black'>mo0o0o3slah rfrf</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt;color:black"><span dir="RTL"></span><span dir="RTL"></span>
 &lt;<a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏تم الإرسال:</b> </span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif;color:black'>Thursday, March 2, 2023 5:38:20 PM</span><span lang="AR-SA" style="font-size:10.5pt;color:black"><br>
<b>إلى:</b> </span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif;color:black'>Landmark Group</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt;color:black"><span dir="RTL"></span><span dir="RTL"></span>
 &lt;<a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏الموضوع:</b> رد: [#5768549] - </span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif;color:black'>Returns</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
</span><span dir="LTR"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> 
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal">
<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal">
<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span> </span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
<hr align="center">
</span></div>
<div id="x_divRplyFwdMsg">
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<b><span lang="AR-SA" style="font-size:10.5pt;color:black">من:</span></b><span lang="AR-SA" style="font-size:10.5pt;color:black">
</span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif;color:black'>Landmark Group</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt;color:black"><span dir="RTL"></span><span dir="RTL"></span>
 &lt;<a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏تم الإرسال:</b> 09/شعبان/1444 12:20 ص<br>
<b>إلى:</b> <a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span> &lt;<a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" dir="LTR" style='font-family:"-Apple-System",serif'>[email-masked]</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏الموضوع:</b> </span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif;color:black'>Re: [#5768549] - Returns</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
</span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> 
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">مرحبا ولاء , </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">نشكرك على تواصلك مع سنتربوينت. </span>
<span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.
</span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'>​</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
<span lang="AR-SA"></span></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">​نرجو منك تزودينا بصور\فيديو توضح الاشكالية لكي نقوم بالتحقق ومساعدتك على أكمل وجه.
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span>​</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
<span lang="AR-SA"></span></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">نتطلع الى الاستماع منك قريبا . </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span>​</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
<span lang="AR-SA"></span></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">شكرا لك </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div style="margin-bottom:12.0pt">
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم سنتربوينت. </span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5768549:1125156</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
 which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any
 action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender
 nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5768549:1125156</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>