Subject: Note Added - [#5732688] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 14:35:42 +0000 (UTC)

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5732688    Subject:  Returns   Requester: Vona45    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below order not belongs to RYD WWD BS.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, March 10, 2023 2:22 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5732688] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Incomplete Item Received.</span></div>
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Customer Name: Jaafar Haddad<br>
Customer Contact Number: 0567538665<br>
Order ID: 6804343470</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Item ID: 164018907</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Tracking ID: 20283086804343470</span></div>
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Issue Description: The Customer purchased an Oliver Off White Wooden Crib with Three Adjustable Heights (Up to 3 years) from Centrepoint. The customer is complaining that there is incomplete item.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">As per customer The bed cannot be installed because there are no holes in the wood to put the screws in, So the CST is asking about the availability to replace the item. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please check and advise.<br>
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Regards,<br>
Zeina.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5732688:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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