Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:16:18 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:05 PM, 09th Mar                   Afnan                   Hi, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           03:06 PM, 09th Mar                     User                    Hi Afnan, I forgot my password and tried to get the reset link to my email but I have not received it           03:07 PM, 09th Mar                     User                    I've tried it many times in the space of 5 days           03:07 PM, 09th Mar                     User                    Nothing is coming to my email           03:08 PM, 09th Mar                   Afnan                   We sincerely apologize for the issue that you are facing           03:08 PM, 09th Mar                   Afnan                   f the same problem persists, please provide us with the following details so tha
 t we can forward it for further assistance:  1. Screenshot Of The Issue(If Possible) 2. platform from which you tried to reset the password 3. Registered email address 4. Country of access           03:08 PM, 09th Mar                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           03:11 PM, 09th Mar                     User                    Sorry           03:11 PM, 09th Mar                     User                    I tried to reset it here           03:11 PM, 09th Mar                     User                    Both on the app and wesite           03:12 PM, 09th Mar                     User                    [email-masked]           03:12 PM, 09th Mar                     User                    Saudi Arabia           03:12 PM, 09th Mar                     User                    It keeps saying the reset link is sent to email but nothing is being sent           03:13 PM, 09th Mar                   Afnan             
       We thank you for sharing the information with us. We will raise the complaint to the technical team and update you via e-mail as soon as possible           03:13 PM, 09th Mar                     User                    Please do I email your support team           03:14 PM, 09th Mar                     User                    But relieved no response           03:14 PM, 09th Mar                   Afnan                   Sure           03:14 PM, 09th Mar                   Afnan                   Is there anything else I can assist you with?           03:14 PM, 09th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:15 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818065