Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:05:05 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           02:54 PM, 09th Mar                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           02:54 PM, 09th Mar                     User                    I placed an order on 27th February But by mistake I put wrong number so km the next day I raised a request for updating my contact number and it's almost more than a week my order still not delivered           02:56 PM, 09th Mar                     User                    Whenever track the order it shows rejected by the Customer           02:56 PM, 09th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           02:57 PM, 09th Mar                     User                    6808174411           02:57 PM, 09th Mar             
       Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:57 PM, 09th Mar                     User                             02:58 PM, 09th Mar                   Afnan                   Please provide us with the correct contact number           02:59 PM, 09th Mar                     User                    I already shared 3 alternative contact numbers           02:59 PM, 09th Mar                     User                    0580492676           03:00 PM, 09th Mar                   Afnan                   We sincerely apologize for any inconvenience, we have sent your inquiry to the relevant team in the shipping company to have your order delivered as soon as possible to help you and solve this problem.           03:00 PM, 09th Mar                     User                    I'm getting the same response from last 7 days but their is no response regarding delivery           03:01 PM, 09th Mar                
      User                    Can you please share the details of courier partner so I can contact directly           03:02 PM, 09th Mar                   Afnan                   We apologize once again, and we will update the complaint so that your request will be delivered as soon as possible           03:02 PM, 09th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:04 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5817978