Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 06:24:22 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           10:12 AM, 09th Mar                     User                    good morning           10:12 AM, 09th Mar                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           10:12 AM, 09th Mar                     User                    I would like to raise a complaint regarding the delivery for one of my order           10:13 AM, 09th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           10:14 AM, 09th Mar                     User                    6809907788           10:14 AM, 09th Mar                   Afnan                   Please inform us of the details of the complaint           10:14 AM, 09th Mar                     User                    i receive the mess
 age from the courrier that they are unable to find the location . Actually i have mentioned all the details with mobile number and i didn't receive any call yesterday from the courier           10:16 AM, 09th Mar                   Afnan                   We apologize for the inconvenience and would like to inform you that they will definitely contact you during the day to deliver the order. Delivery is available until 10 pm           10:18 AM, 09th Mar                     User                    if he is facing an issue to find the location , at least he can make a call           10:18 AM, 09th Mar                     User                    delivery location i mentioned is my office address . after 5 pm i am not available inthe location           10:19 AM, 09th Mar                   Afnan                   The delivery team will definitely contact you again today to arrange delivery           10:19 AM, 09th Mar                     User                    this is very frustrating th
 ings happening from the courier side.           10:20 AM, 09th Mar                     User                    please cancell the order.           10:20 AM, 09th Mar                     User                    thank you for your support           10:20 AM, 09th Mar                   Afnan                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           10:20 AM, 09th Mar                   Afnan                   Is there anything else I can assist you with?           10:21 AM, 09th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           10:23 AM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/58
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