Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 09:07:57 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:51 PM, 08th Mar                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:52 PM, 08th Mar                     User                    hi afnan           12:53 PM, 08th Mar                     User                    I have to raise complain related to the product           12:53 PM, 08th Mar                     User                    I bought sofa and its under 2 year warranty           12:54 PM, 08th Mar                     User                    now only one year complated and its leather is getting damage           12:54 PM, 08th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           12:54 PM, 08th Mar                     User                    I ca
 n share invoice number           12:55 PM, 08th Mar                   Afnan                   We want the order number to start with 6 consisting of 10 digits           12:55 PM, 08th Mar                     User                    21085202214620220129           12:56 PM, 08th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           12:57 PM, 08th Mar                   Afnan                   Hi, I'm not getting a response from you. Are we still connected?           12:59 PM, 08th Mar                     User                    I dont have order number           01:00 PM, 08th Mar                     User                    I can give you customer number           01:00 PM, 08th Mar                     User                    so you can see deliveries           01:00 PM, 08th Mar                   Afnan                   Please provide us with the email registered with the order           01:01 PM, 08th Mar   
                   User                    [email-masked]           01:02 PM, 08th Mar                     User                    Mobile Number: 0567814977           01:02 PM, 08th Mar                   Afnan                   We sincerely apologize for any inconvenience caused however, we have checked with the following email address:  [email-masked] and we are unable to locate any order with us           01:03 PM, 08th Mar                   Afnan                   We are happy to contact you again and attach the order number and a picture showing the product complaint, so that we can assist you           01:03 PM, 08th Mar                     User                    [email-masked]           01:04 PM, 08th Mar                     User                    sorry wrong email i sent you           01:04 PM, 08th Mar                     User                    [email-masked]           01:04 PM, 08th Mar                     User                    this one is c
 orrect           01:04 PM, 08th Mar                   Afnan                   We apologize again, there is no order for this email           01:05 PM, 08th Mar                   Afnan                   We are happy to contact you again and attach the order number and a picture showing the product complaint, so that we can assist you           01:05 PM, 08th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           01:07 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5811064