Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 08:43:59 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there           12:34 PM, 08th Mar                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:35 PM, 08th Mar                     User                    6809434571 is my order number           12:35 PM, 08th Mar                     User                    I want to know when it will arrive today?           12:36 PM, 08th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:36 PM, 08th Mar                   Afnan                   We deeply apologize to you, and we see that the order has not been approved and has been canceled from the system. We are happy that you have created a new order and we will work hard to receive it on time           12:37 
 PM, 08th Mar                     User                    Why it is not approved?           12:38 PM, 08th Mar                   Afnan                   It was not accepted           12:38 PM, 08th Mar                     User                    Since 7days i am waiting for this order. They should inform me earlier           12:39 PM, 08th Mar                   Afnan                   We sincerely apologize to you. Of course, it is not the experience that satisfies us. We are happy to create a new order for you for the same products, and you will definitely receive it.           12:40 PM, 08th Mar                   Afnan                   Is there anything else I can assist you with?           12:42 PM, 08th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:43 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdes
 k.com/helpdesk/tickets/5810900