Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 07:56:07 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello,           11:49 AM, 08th Mar                     User                    You cancelled the main item in my order ,so Iwant to cancel the whole order.           11:50 AM, 08th Mar                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           11:50 AM, 08th Mar                     User                    How can I cancel the order           11:50 AM, 08th Mar                   Afnan                   Could you please share your order number so that I can assist you further?           11:51 AM, 08th Mar                     User                    6810783307           11:52 AM, 08th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:54 AM, 08th Mar     
               Afnan                   We see that you want us to cancel your order. Unfortunately, we will not be able to cancel your order at this time as your order is being prepared. However, we would ask you not to accept delivery of your order.  Also if you receive a call from the courier agent, we ask that you inform them that the delivery has been cancelled.           11:54 AM, 08th Mar                     User                    Ok, thank you           11:55 AM, 08th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           11:55 AM, 08th Mar                     User                    Same to you           11:55 AM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5810609