Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 06:57:38 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           10:52 AM, 08th Mar                     User                    good morning           10:52 AM, 08th Mar                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           10:52 AM, 08th Mar                   Afnan                   good morning           10:52 AM, 08th Mar                     User                    i have an order and i noticed that one of the item is cancelled by centerponit           10:53 AM, 08th Mar                     User                    order number 6809907788           10:53 AM, 08th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:54 AM, 08th Mar                   Afnan                   We truly apologize for any i
 nconvenience, however, please understand that whenever you place an order, all the items you wish to purchase go through our quality check team to ensure they are in good condition to be sent to you. This order was not cancelled, during the quality check we found out that an item was not in good condition to be sold and they were the last of their stock so we took it off your order and refunded you. You will still receive the remaining items.           10:56 AM, 08th Mar                     User                    thanks           10:56 AM, 08th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           10:57 AM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5810305