Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 06:07:24 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:54 AM, 08th Mar                     User                    Hello           09:54 AM, 08th Mar                     User                    Is anyone there           09:54 AM, 08th Mar                   Afnan                   Hi , Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           09:54 AM, 08th Mar                     User                    I need to know what happen to my order           09:55 AM, 08th Mar                     User                    6810182814           09:55 AM, 08th Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:55 AM, 08th Mar                     User                    The brown solid shirt with camp collar was cancelled           09:56 AM, 08th Ma
 r                     User                    I need to know why           09:56 AM, 08th Mar                     User                    I need that item or I won't accept my order           09:57 AM, 08th Mar                   Afnan                   We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.           09:58 AM, 08th Mar                   Afnan                   This order was not cancelled, during the quality check we found out that this item was not in good condition to be sold and they were the last in stock so we took it out of your order and refunded you for them. You will still receive the remaining items.           09:58 AM, 08th Mar                     User                    OK them replace with good quality           09:58 AM, 08th Mar                     User                   
  I need that shirt please do the needful           09:59 AM, 08th Mar                     User                    Don't make me disappointed           09:59 AM, 08th Mar                   Afnan                   We apologize that there is no option to replace or add to the order once it has been submitted successfully           09:59 AM, 08th Mar                     User                    I don't need your apologies           10:00 AM, 08th Mar                     User                    If the item was cancelled due to quality issue then it is your responsibility to ensure the customer receive the item           10:01 AM, 08th Mar                     User                    Give me sane one with good quality           10:01 AM, 08th Mar                   Afnan                   The products are checked, and in the event that there is a product that is not in good condition, it is canceled and its value is returned due to the fact that it is the last one stored in the warehouse. We
  apologize to you, dear customer, once again, and you are still receiving your other items.           10:03 AM, 08th Mar                     User                    I know you have another same product           10:03 AM, 08th Mar                     User                    Give me or I'll complaint. In consumer. Court           10:04 AM, 08th Mar                   Afnan                   We apologize to you, dear customer, once again, and in the event that the product is canceled, we cannot add products to the order           10:05 AM, 08th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           10:07 AM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5810092