Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 05:03:06 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    6809539816 my order no  Can I get this today  There is no tracking system for click n collect           08:48 AM, 07th Mar                   Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           08:48 AM, 07th Mar                     User                    6809539816 my order no  Can I get this today  There is no tracking system for click n collect           08:49 AM, 07th Mar                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           08:49 AM, 07th Mar                   Afnan                   Is there anything else I can assist you with?           08:50 AM, 07th Mar                     User
                     But no body contacted me           08:51 AM, 07th Mar                     User                    I want this order today           08:51 AM, 07th Mar                   Afnan                   We apologize for the delay. We will check with our team and they will contact you regarding your order           08:52 AM, 07th Mar                     User                    Earlier your representative saying I'll get on 06-03-2023           08:52 AM, 07th Mar                     User                    But today is 07-03-2023           08:53 AM, 07th Mar                     User                    I requested so many times but no use           08:53 AM, 07th Mar                     User                    I ordered for my friend           08:54 AM, 07th Mar                     User                    I have to give her today           08:54 AM, 07th Mar                   Afnan                   Please note that the request has been submitted to the team and they will con
 tact you soon to assist you           08:54 AM, 07th Mar                     User                    Plz tell me I'll get today or not           08:55 AM, 07th Mar                     User                    Simple           08:55 AM, 07th Mar                   Afnan                   I deeply apologize, I cannot specify a time when we have submitted a request to the concerned team, and we will update you as soon as possible           08:56 AM, 07th Mar                     User                    U can't tell me time           08:56 AM, 07th Mar                     User                    Really sad           08:56 AM, 07th Mar                     User                    For customers           08:57 AM, 07th Mar                   Afnan                   We will check with our team and they will contact you regarding your orde           08:57 AM, 07th Mar                     User                    When           08:57 AM, 07th Mar                   Afnan                   I apologi
 ze for not showing you the time. We will inform you as soon as we get any updates on your order           08:58 AM, 07th Mar                     User                    Centrepoint one of best outlet can't tell time although all other app tell time of delivery or collection           09:00 AM, 07th Mar                   Afnan                   The estimated time is March 6, and due to a delay in that, we have raised the complaint to the team, and they will contact you soon to receive your order           09:01 AM, 07th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           09:02 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5803590