Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 22:46:17 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           02:30 AM, 05th Mar                     User                    Got new smart watch from center point ,,its charging is not working           02:31 AM, 05th Mar                   Afnan                   Can you send us a picture or a video showing the problem so that the concerned team can be informed and assist you           02:31 AM, 05th Mar                     User                             02:31 AM, 05th Mar                     User                    First its date and time has to set manually,,and now i cant on it at all           02:32 AM, 05th Mar                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asa
 p to assist you in resolving this concern.           02:33 AM, 05th Mar                   Afnan                   Please provide us with your e-mail           02:33 AM, 05th Mar                     User                    [email-masked]           02:34 AM, 05th Mar                     User                    My email adress,,please see to it ,,how can it be ok now?           02:34 AM, 05th Mar                     User                    It was gift for my daughter and now she is weeping           02:35 AM, 05th Mar                     User                    Please find solution           02:35 AM, 05th Mar                     User                    How can watch not charge at all           02:35 AM, 05th Mar                     User                    ??           02:35 AM, 05th Mar                   Afnan                   We sincerely apologize to you. We will raise your inquiry to the concerned team and update you via email           02:36 AM, 05th Mar                  
  Afnan                   Is there anything else I can assist you with?           02:37 AM, 05th Mar                     User                    No Mr afnan,,,i need my watch to get corrected as it was my daughter gift and she is very upset           02:42 AM, 05th Mar                     User                    Also it is bought on 10 of February,,how can it damage like that           02:42 AM, 05th Mar                     User                    It is very bad           02:42 AM, 05th Mar                     User                    Please do something for my watch issue           02:42 AM, 05th Mar                     User                    I only need this favour from you           02:43 AM, 05th Mar                     User                    Hope to get some positive response           02:43 AM, 05th Mar                   Afnan                   We sincerely apologize for not having an experience that satisfies us. We send your complaint to the concerned team and they will defi
 nitely contact you to help you.           02:43 AM, 05th Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           02:45 AM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5791335