Subject: Note Added - [#5768549] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 13:18:15 +0000 (UTC)

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5768549    Subject:  Returns   Requester: ولاء بو    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM3751001F888F4AB580BA2B45982A937B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>
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<div class="MsoNormal">Please check the below order status customer request wants to be return replace at Makkah area but we will arrange to team on 06<sup>th</sup>-Mar-23.Kindly confirm to the customer.</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'>[email-masked]</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, March 3, 2023 2:59 PM<br>
<b>To:</b> Bsj Nf &lt;[email-masked]&gt;; Harun Rashid &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5768549] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Return Approval<br>
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Order ID: 6807374214<br>
Tracking ID: 20339436807374214<br>
Item ID: 164126009<br>
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Issue Description: Customer emailed us informing that he/she received the item on 28/02/23 but the item which they received doesn't match the description regarding the feature (Three in one baby Bed easily convert to crib, daybed and Toddler Bed.)<br>
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الخميس, 2 مارس في 7:08 م
<span class="separator">, ولاء بو &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span lang="AR-SA" style="font-size:10.5pt">السلام عليكم اعتذر عن التاخير السرير ليس كما في الوصف هو ليس ٣ في ١ هو سرير طفل عادي ولا يمكن تحويله الى سرير نهاري او سرير طفل صغير الرحاء استرجاع او استبدال المنتج باسرع وقت تم ارفاق صور وفديوهات توضيحيه
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<span lang="AR-SA" style="font-size:10.5pt">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">
<span lang="EN-US" dir="LTR" style="font-family:-apple-system">Outlook</span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span> لـ
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<b><span lang="AR-SA" style="color:black">من:</span></b><span lang="AR-SA" style="color:black">
</span><span dir="LTR" style="font-family:-apple-system;color:black">mo0o0o3slah rfrf</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span> &lt;</span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏تم الإرسال:</b> </span><span dir="LTR" style="font-family:-apple-system;color:black">Thursday, March 2, 2023 5:38:20 PM</span><span lang="AR-SA" style="color:black"><br>
<b>إلى:</b> </span><span dir="LTR" style="font-family:-apple-system;color:black">Landmark Group</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span> &lt;</span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏الموضوع:</b> رد: [#5768549] - </span><span dir="LTR" style="font-family:-apple-system;color:black">Returns</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
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<b><span lang="AR-SA" style="color:black">من:</span></b><span lang="AR-SA" style="color:black">
</span><span dir="LTR" style="font-family:-apple-system;color:black">Landmark Group</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span> &lt;</span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏تم الإرسال:</b> 09/شعبان/1444 12:20 ص<br>
<b>إلى:</b> </span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>
 &lt;</span><span style="font-family:-apple-system;color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="color:black"><span dir="RTL"></span><span dir="RTL"></span>&gt;<br>
<b>‏‏الموضوع:</b> </span><span dir="LTR" style="font-family:-apple-system;color:black">Re: [#5768549] - Returns</span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا ولاء ,</span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.</span>
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<span lang="AR-SA" style="font-size:10.5pt">​نرجو منك تزودينا بصور\فيديو توضح الاشكالية لكي نقوم بالتحقق ومساعدتك على أكمل وجه.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع الى الاستماع منك قريبا .</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم سنتربوينت.<br>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5768549:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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