Subject: Note Added - [#5708021] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 03:35:43 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5708021    Subject:  Delivery   Requester: عبدالرحمن العلياني    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM410F970E4A274DACAEE782B84888C4C9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal">Please check the below order status already order scheduled on 28<sup>th</sup>-Jan-23 at Abha area but actual area was out of
<span style="background:yellow;mso-highlight:yellow">Abha area was Najran restricted area and delivery team don’t created DO</span>. Kindly advise.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="751" height="47" style="width:7.8229in;height:.4895in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzcwNTI4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aEZHAv8hKjT-gGkQ5KJU2MSnyj8hJfvvaoLE2MUxTHw" data-id="2044013705282"></div>
<div></div>
<div></div>
<div class="MsoNormal"><img width="537" height="376" style="width:5.5937in;height:3.9166in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzcwNTI4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WgywQIrlTlICQa3q8cRX_9prULAqwfU9RSabRi2kzVg" data-id="2044013705283"></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, March 3, 2023 11:13 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5708021] - Delivery</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAMCA4FE6BA27C64B95BE69C523E3C0F8CA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>
<a id="OWAAM9203BC62F3144E26B0C0D3BE0DEBC317" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsj Nf</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Reminder for delivery.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Order ID - 6800157133</div>
<div></div>
<div></div>
<div class="MsoNormal">Item ID - 163065350</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">
<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzcwNTI4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-qW0-p1ioei0nNFxF1_dzqB6NthfI6xMjADKM8J_N18" data-id="2044013705286" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Tuesday, February 21, 2023 11:41 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5708021] - Delivery</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a id="OWAAM216C18855E994EFA8033F3D7B4C084B3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bsj Nf</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Reminder for delivery.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Order ID - 6800157133</div>
<div></div>
<div></div>
<div class="MsoNormal">Item ID - 163065350</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">
<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzcwNTI4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-qW0-p1ioei0nNFxF1_dzqB6NthfI6xMjADKM8J_N18" data-id="2044013705286" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 14, 2023 6:48 AM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5708021] - Delivery</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
 <br>
Problem Statement – Late Delivery WWD<br>
 <br>
Order ID - 6800157133<br>
Item ID - 163065350<br>
Tracking ID: N\A<br>
 <br>
Assistance Required – Need urgent delivery<br>
 <br>
Order placed on :26/01/2023<br>
Was expected to be delivered on:  N\A <br>
 <br>
Assistance Required: Need Urgent Delivery<br>
 <br>
Issue Description: The order was placed on 26/01/2023  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
 <br>
Regards,<br>
CS Team</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 14 Feb at 6:46 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
 <br>
Problem Statement – Late Delivery WWD<br>
 <br>
Order ID - 6800157133<br>
Item ID - 163065350<br>
Tracking ID: N\A<br>
 <br>
Assistance Required – Need urgent delivery<br>
 <br>
Order placed on :26/01/2023<br>
Was expected to be delivered on:  N\A <br>
 <br>
Assistance Required: Need Urgent Delivery<br>
 <br>
Issue Description: The order was placed on 26/01/2023  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
 <br>
Regards,<br>
CS Team</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5708021:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>