Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 20:19:21 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I got my parcel today,i want to change the size of shirts how to return the itemz only for size           12:13 AM, 03nd Mar                   Afnan                   Hi, Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:13 AM, 03nd Mar                   Afnan                   Return products within 14 days using one of the following options: 1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned. 2- You can also book an appointment to receive the product you want to return online by logging in to your account and going to the order history and then clicking on the “order number” from this page (https://www.centrepointstores.com/), and selecting the products you want to return . 3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.           12:14 AM, 03nd Mar                     User                    Plz guide me the procedure to return itemz only to change the size,is it possible or only refund i can get?           12:14 AM, 03nd Mar                   Afnan                   Only returns are available, online exchange is not available           12:15 AM, 03nd Mar                     User                    Can i change the size on nearest branch or not?           12:15 AM, 03nd Mar                   Afnan                   yes you can form the branch           12:16 AM, 03nd Mar                     User                    But may be the prices will be different on outlet,so can the exchange on the same price or not?           12:17 AM, 03nd Mar                   Afnan                   Replacement is at the same price available in the store           12:17 AM, 03nd Mar                     User                    Ok i will check tomorrow in my nearest branch           12:18 AM, 03nd Mar                     User                    Thanks for assisting me           12:18 AM, 03nd Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:18 AM, 03nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5781191