Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 20:03:01 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:59 PM, 02nd Mar                   Afnan                   Hi  Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           12:00 AM, 03nd Mar                     User                    Its been 4 days since i placed my click and collect order 6808041703           12:00 AM, 03nd Mar                     User                    Please locate my package..when can i colect it from the selected branch?           12:00 AM, 03nd Mar                   Afnan                   We sincerely apologize for any inconvenience caused, We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:01 AM, 03nd Mar                     User                    Okay.. i will wait for assistance           12:01 AM, 03nd Mar    
                Afnan                   Is there anything else I can assist you with?           12:01 AM, 03nd Mar                     User                    No, but please speed up the process as its already many days past..thanks           12:02 AM, 03nd Mar                   Afnan                   suer ,It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:02 AM, 03nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5781153