Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 07:53:52 +0000 (UTC)

Hi Afnan Eyad,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/kcn-HbdPHbTjH7m98KoxsQ~~/AALN9wA~/RgRl4YmLPVcDc3BjQgpj9gtWAGRFvm9RUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed shipment is currently scheduled for delivery and will be re-attempted at the earliest convenience.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/3/2023 1:11 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5775822] - Delivery<br>
 
</div>
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Hi Team, <br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date:25/02/2023<br>
Order ID:6807377406<br>
Tracking ID:SD009977913<br>
<br>
Assistance Required: Need urgent delivery</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">
<br>
Issue Description: The order was shipped on 26/02/2023 but still not delivered to the customer.</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">
<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
CS Team</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">تشغيل الخميس, 2 مارس في 1:10 ص <span class="separator">, Landmark Group &lt;[email-masked]&gt; كتب: </span>

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<div dir="rtl" style="text-align:right"> </div>

<div dir="rtl" style="text-align:right"><span class="separator">مرحبا حنان </span></div>

<div style="text-align:right"> </div>

<div dir="rtl" style="text-align:right"><span class="separator">شكرا لتواصلك مع سنتربوينت.</span></div>

<div style="text-align:right"> </div>

<div dir="rtl" style="text-align:right"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></div>

<div style="text-align:right"> </div>

<div dir="rtl" style="text-align:right"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></div>

<div dir="rtl" style="text-align:right"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></div>

<div style="text-align:right"> </div>

<div dir="rtl" style="text-align:right"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي استفسارات  أخرى.</span></div>

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<br>
 </div>

<div dir="rtl" style="text-align:right"><span class="separator">أصدقائك</span></div>

<div dir="ltr" style="text-align:right"><span class="separator">فريق الدعم سنتربوينت </span></div>
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<span class="separator"> </span>
</blockquote>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/5sDnd19mebRygNmoj5nBjQ~~/AALN9wA~/RgRl4YmLPlcDc3BjQgpj9gtWAGRFvm9RUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5775822