Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 22:37:21 +0000

Hi Afnan Eyad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:22 AM, 02st Mar                     User                    I want to cancel my order before shipping           02:22 AM, 02st Mar                   Afnan                   Hi Thank you for contacting Centrepoint. My name is AFNAN , I will be happy to assist you.           02:22 AM, 02st Mar                   Afnan                   Could you please share your order number so that I can assist you further?           02:22 AM, 02st Mar                     User                             02:23 AM, 02st Mar                     User                    6808791398           02:23 AM, 02st Mar                   Afnan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:24 AM, 02st Mar                     User                    Yes please           02:24 AM
 , 02st Mar                   Afnan                   We see that you want us to cancel your order. Unfortunately, we will not be able to cancel your order at this time. However, we ask that you do not accept delivery of your order.           02:25 AM, 02st Mar                   Afnan                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           02:26 AM, 02st Mar                   Afnan                   Is there anything else I can assist you with?           02:29 AM, 02st Mar                     User                    So how can I not accept the delivery?           02:31 AM, 02st Mar                   Afnan                   yes           02:32 AM, 02st Mar                   Afnan                   Is there anything else I can assist you with?           02:35 AM, 02st Mar                   Afnan                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.  
          02:36 AM, 02st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5775915