Subject: Note Added - [#5745736] استرجاع قطعه
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 10:46:26 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745736    Subject:  استرجاع قطعه   Requester: نوره تركي الهزاني    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 28, 2023 4:59 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5745736] - استرجاع قطعه</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement: Late collection<br>
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Order ID:6805795368<br>
Tracking ID:48350523502<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 24/02/23 date. But the items still not collected.<br>
Please collect the items on priority.<br>
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Regards,<br>
CS Team</span></div>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الأحد</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>, 26
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>فبراير</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> 3:08
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>م</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
<span class="separator">, </span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>نوره</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تركي</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الهزاني</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:
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<span lang="AR-SA" style="font-size:10.5pt">وين المندوب للاسترجاع</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫أُرسلت من الـ </span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif'>iPhone</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫في 26‏/02‏/2023 الساعة 2:19 ص، كتب/كتبت ‏</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif'>Centrepoint</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
 ‏&lt;</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>&gt;:</span>
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<span lang="AR-SA" style="font-size:10.5pt">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5745736<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا نوره ,</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا على تواصلك معنا.<br>
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نود إعلامكم انه تم إنشاء طلب ارجاع على الطلب رقم :6805795368 للمنتج رقم 164741493 بتاريخ 24-02-2023م  وسيتم استلام الطلب من قبل شريك النقل خلال 3 الى 5 أيام عمل. </span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span lang="AR-SA" style="font-size:10.5pt">وفي حال عدم استلام المرتجعات من قبل شريك النقل خلال الوقت المحدد الرجاء التواصل معنا مجددا لكي يتم خدمتكم على اكمل وجه.<br>
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 لا تتردد في التواصل معنا في حال وجود أي استفسارات. </span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لك</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم سنتربوينت<br>
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