Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 08:36:29 +0000 (UTC)

Hi Afnan Eyad,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/YiUGiW5oyLtwdl_V4tyG6w~~/AALN9wA~/RgRl3vCIPVcDc3BjQgpj-Ai9_WOmOIwXUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed pickup order has been attempted twice, however, received no answer from the customer.<br>
<br>
The shipment collection is currently rescheduled as requested and will be attempted at the earliest convenience.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/2/2023 3:44 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5764724] - Returns<br>
 
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
<br>
Order ID:6805140683<br>
Tracking ID:SD009933346<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 19-02-2023 date. But the items still not collected.<br>
Please collect the items on priority.<br>
<br>
Regards,<br>
CS Team</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">تشغيل الأثنين, 27 فبراير في 11:30 م <span class="separator">, Amjad &lt;[email-masked]&gt; كتب: </span>

<div><span class="separator">لي اسبوع رافعه طلب ارجاع ولم يتم التواصل معي</span></div>
<span class="separator"> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/BKnuqyToa08i90uP8BoTsg~~/AALN9wA~/RgRl3vCIPlcDc3BjQgpj-Ai9_WOmOIwXUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5764724