Subject: New Reply Received - Re: Share your feedback with us
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 02:40:58 +0000

Hi Afnan Eyad,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">I have no idea where my delivery is&#129763;</div>
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<div>On Fri, 24 Feb 2023, 5:39 am Shams 00, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Fri, 24 Feb 2023, 5:38 am Shams 00, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">21.02.2023 This is the date on which my delivery was supposed to arrive now 24.02.2023<div dir="auto">And it hasn't arrived yet</div>
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<div dir="ltr" class="gmail_attr">On Fri, 24 Feb 2023, 2:20 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5744219</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5744219<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Afnan Eyad : </div>
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<div dir="ltr"><div dir="ltr">Hi Shams Khan,<br> <br>Thank you for reaching out to us.<br>​<br>It’s great to know that we’re making you happy – this makes all our efforts worthwhile.<br><br>We’re here to build the best online shopping experience for you and it’s always encouraging to hear positive feedback.<br><br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744219